• IG1253 Intent in Autonomous Networks v1.1.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.1.0

    Release Status: Archived

    Details:

    This document proposes a technical framework for realizing intent based operation within autonomous networks. This includes the definition intent and the introduction of operation principles. The document covers key topics, such as modeling of in...

    Standard(s): Best Practices

  • IG1218C Autonomous Networks Realization Studies v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    Realizing Autonomous Network is equivalent to constructing a brand new social-technical system inside CPS that can deliver the Autonomous Networks’ zero-x experience and self-x capabilities vision. This document provides the common approach and ref...

    Standard(s): Best Practices

  • IG1218 Autonomous Networks Business Requirements and Framework v2.1.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.1.0

    Release Status: Archived

    Details:

    This document provides business requirements and business framework of services and infrastructure supported by Autonomous Networks, including the user requirements per user stories, key business capabilities and framework, and related key metrics fo...

    Standard(s): Best Practices

  • TR284C AI Closed Loop Automation APIs v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    Anomaly Management is a new approach to proactive assurance. Bringing AI and Automation together to support zero-problem and zero-wait operations is an appetite of many TM Forum members. This report is part of the series of technical reports that bui...

    Standard(s): Best Practices

  • AI Closed Loop Automation Implementation Architectures v3.1.0 (TR284)

    Maturity Level: General availability (GA)

    Document version: 3.1.0

    Release Status: Production

    Details:

    In this report, a summary of the best practice’s contribution from CSPs, Network Equipment Vendors, IT Vendors, and Consulting & Systems Integrators is key to identify the components required for CLA in the Service and Resource domains of eTOM....

    Standard(s): Best Practices

  • GB1023 Data Governance Guidebook v2.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.0

    Release Status: Archived

    Details:

    The Data Governance Guidebook has been created to provide guidance of the process and steps to implementing a data governance program. The goal of the guidebook is to enable organizations, at all levels of data maturity, to take steps to define a dat...

  • CEM Reference Architecture & Applications in Open Digital Architecture v1.0.0 (IG1240)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    This document describes how the open digital architecture (ODA), is enriched when ODA is applied in describing the reference architecture for the customer experience management (CEM).  The reference CEM architecture identifies the high level functio...

  • IG1234 Intent Oriented Customer Engagement (IoCE) Guide v2.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.0

    Release Status: Archived

    Details:

    Intent Oriented Customer Engagement (IoCE) is a methodology for CSPs to engage with customers through real-time decisions based on intent of the customer (intent is intention or real wish of a customer for which the customer contacts CSP) instead of ...

  • Product modelling at the core of IT transformation

    Release Status: None

    Details:

    BT has used TM Forum assets to create a Product Modelling Scheme, including use of common language across extensive teams, the Information Framework (SID), Open APIs to reduce the integration effort and the Open Digital Architecture (ODA). As part o...

  • TMF431 Business Metrics Poster v18.5

    Maturity Level: General availability (GA)

    Document version: 18.5.0

    Release Status: Production

    Details:

    As service providers transition into digital service providers, the use of common metrics across the industry has become vitally important. The TM Forum metrics team, led by IBM, has published this latest Framework-aligned poster which speeds CSP met...

    Standard(s): Best Practices

  • Business Process Framework (eTOM) Poster v19.5

    Document version: 19.5.0

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Business Process Framework (eTOM) update for Release 19.5.

    Standard(s): Business Process Framework (eTOM)

  • Autonomous Networks: Empowering digital transformation – Chinese

    Release Status: Archived

    Details:

    2019 年,TM Forum发起倡议并设立自智网络 (Autonomous Networks)协作项目,探索并提供行业领先的端到端网络自动化方法论。新冠疫情全球大流行加速了全球行业数字化转型,5G和B2B2X为全球运营商�...