• Zero-Touch Operations

    Resources include:

    IG1190B AIOps Change Management v1.0.1

    IG1190E AIOps Knowledge Management v1.0.1

    IG1190F AIOps Monitoring and Event Management v1.0.1

    More

    Details:

    As part of the Agile Operations toolkit, this toolkit focusses on Zero touch operations such as the impact of customer self service, it is closely related to the Agile OSS toolkits of Orchestration and Automation.

    Standard(s): Toolkit

  • Procurement & Lifecycle Management

    Resources include:

    GB1004 Business Assurance Dimension Framework v2.0.1

    Product Lifecycle Management: Comparison of Traditional and Virtualized PLM R15.0.0 (IG1129)

    IG1123 NFV Readiness: Packaging Virtualized Network Services for Procurerment and Operations R14.5.1

    More

    Details:

    As part of the Agile Operations Toolkit, this section covers Partner Operations and Procurement and Lifecycle Management. Partner Operations This section provides guides for operations that span digital ecosystem partners. The TM Forum B2B2X partne...

    Standard(s): Toolkit

  • Customer experience: Why the quest never ends

    Details:

    What are your customers experiencing right now? If you don’t know, your company’s brand, revenue, profitability, growth and perception among customers, investors, regulators and partners are all at risk. That’s a lot on the line, but we all kn...

  • Platforms

    Resources include:

    Deployment Integration Patterns and Best Practices for HIP: Overview R17.0.1 (TR263)

    RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R18.0

    Implementation and Deployment Blueprints for Hybrid Environments R17.5.1 (TMF070)

    More

    Details:

    As part of the Agile Operations Toolkit, this section covers Platforms. Transformation from the Present Mode of Operations based on systems to a a Future Mode of Operations based on platforms , componentized OSS, integration using open APIs. This ...

    Standard(s): Toolkit

  • Agile Operations Toolkit

    Resources include:

    TMF071 Open Digital Framework Terminology v8.0.1

    TR274 Digital Services Reference Architecture Guide R17.5.1

    TR269 Onboarding Automation and Package Metadata R17.0.1

    More

    Details:

    What does the future of operations look like? The Agile Operations toolkit provides a range of assets to support process analysts and other members of the operations community in realizing operations and process models based on the latest best pract...

    Standard(s): Toolkit

  • RN310 Information Framework Release Notes R16.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.5.2

    Release Status: Archived

    Details:

    This release of the Information Framework release contains enhancements to it, including: Support for Number Portability with the addition of portability requests as subclasses of Resource Orders and initial work on ResourceNumber and ResourceNum...

    Standard(s): Information Framework (SID)

  • Application Framework (TAM) Poster Frameworx 16.5

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Application Framework (TAM), up to date for Frameworx 16.5.

    Standard(s): Application Framework (TAM)

  • Business Process Framework (eTOM) Poster Frameworx 16.5

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Business Process Framework (eTOM), up to date for Frameworx 16.5

    Standard(s): Business Process Framework (eTOM)

  • Information Framework (SID) Poster Frameworx 16.5

    Maturity Level: Level 3 - Team Approved

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Information Framework (SID), up to date for Frameworx 16.5.

    Standard(s): Information Framework (SID)

  • Frameworx R16.5 Model Visio Format

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    TM Forum’s Frameworx model has been made available in a Microsoft® Visio® 2013 format. Frameworx is maintained with the Casewise Corporate Modeler tool. The Microsoft® Visio® 2013 diagrams have been created by translating the Casewise Corporate...

    Standard(s): Business Process Framework (eTOM)

  • Digital transformation: Navigating the way to success

    Details:

    Download the executive summary For communications service providers, digital transformation is not just an ideal – it’s a mandate. Customers want to be in control of their own services, with access to new ones on demand. The business models of d...

  • Digital transformation: Navigating the way to success – Executive summary

    Details:

    The executive summary includes an infographic showing key numbers, though if you are a member, you can download the full report here Digitization has resulted in an explosion of new services, competitors and potential partners, giving rise to new, i...