• IG1130 TAM Impacts by SDN/NFV Suite R18.0.1

    Resources include:

    RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R18.0

    Future TAM Impacts by SDN/NFV R16.0.1 (IG1130)

    TAM Impacts by SDN/NFV: Detailed Analysis and Implementation R16.0.1 (IG1130A)

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    Maturity Level: Level 4 - Forum Approved

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...

    Standard(s): Best Practices

  • IG1130 TAM Impacts by SDN/NFV Suite R17.5.0

    Resources include:

    RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R17.5.1

    Future TAM Impacts by SDN/NFV R16.0.1 (IG1130)

    TAM Impacts by SDN/NFV: Detailed Analysis and Implementation R16.0.1 (IG1130A)

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    Maturity Level: Level 4 - Forum Approved

    Document version: 17.5.0

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...

    Standard(s): Best Practices

  • GB929 Application Framework (TAM) Suite R17.5.1

    Resources include:

    RN315 Application Framework Release Notes R17.5.1

    GB929D Application Framework R17.5.1

    GB929F Application Framework Functional Decomposition R17.5.0

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    Maturity Level: Level 4 - Forum Approved

    Document version: 17.5

    Details:

    The Application Framework (TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communications, and Entertainment industries. Release 17.5.1 has a...

    Standard(s): Application Framework (TAM)

  • IG1130 TAM Impacts by SDN/NFV Suite R17.0.1

    Resources include:

    RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R17.0.1

    Future TAM Impacts by SDN/NFV R16.0.1 (IG1130)

    TAM Impacts by SDN/NFV: Detailed Analysis and Implementation R16.0.1 (IG1130A)

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 17.0.1

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...

    Standard(s): Best Practices

  • RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R18.5

    Maturity Level: Level 3 - Team Approved

    Document version: 3.0.0

    Release Status: Archived

    Details:

    The current document is an addendum to the main document of TM Forum “IG1130 Future TAM Impacts by SDN/NFV”. The objective of the addendum documents is to perform the detailed analysis of SDN/NFV impacts based on the high-level study presented in...

    Standard(s): Application Framework (TAM)

  • RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.4

    Release Status: Archived

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lies in the existing organization, processes and systems. For better vision of the corresponding challenge ...

    Standard(s): Best Practices

  • RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R18.0

    Maturity Level: Level 3 - Team Approved

    Document version: 2.0.1

    Release Status: Archived

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...

    Standard(s): Application Framework (TAM)

  • RN363 Release Notes for IG1130 TAM Impacts by SDN/NFV R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.2

    Release Status: Archived

    Details:

    As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...

    Standard(s): Best Practices

  • AI Use Cases & Reference Implementations Toolkit

    Resources include:

    GB1002 Artificial Intelligence User Stories and Use Cases R19.0.1

    IG1182 The CSPs Guide to AI-Driven 360 Degree Customer Profiles R19.0.1

    Details:

    A guidebook and use case library based on a structure that enables users to map user stories to use cases and then to identify test cases following a list of related uses of AI has been created. Members of the TM Forum around the globe are collabora...

    Standard(s): Toolkit

  • Customer Experience Lifecycle Model and Metrics Toolkit

    Resources include:

    IG1303 Customer Experience Metrics v1.0.0

    GB1010 Experience Metrics for 5G Use Cases Guidebook v1.0.0

    Customer Experience Management Lifecycle Model v1.5.1 (GB962C)

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    Details:

    The Customer Experience Lifecycle Model and Metrics Toolkit provides service providers with a three layered, multi-phase model to define the interactions with their customers across each phase and model those based on their unique journeys. Also incl...

    Standard(s): Toolkit

  • Delivering 5G digital customer experience Toolkit

    Resources include:

    GB1006 Customer Experience Management 2025 Guidebook v2.0.1

    IG1205 Gamification and Continuous Communication with Customers v2.0.0

    IG1203 Capabilities for CEM Concepts and Processes v3.0.0

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    Details:

    The Delivering 5G Digital Customer Experience Toolkit includes two key assets that explore the digital customer experience in a 5G world and includes the CEM 2025 guidebook that describes the new direction and update of the previous omnichannel guide...

    Standard(s): Toolkit

  • Omnichannel & Customer 360 View Toolkit

    Resources include:

    GB995 Guidebook on 360 Degree View of a Customer R17.5.1

    GB994 Omni Channel Guidebook R18.0.1

    IG1182 The CSPs Guide to AI-Driven 360 Degree Customer Profiles R19.0.1

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    Details:

    The Omnichannel & Customer 360 View Toolkit provides three key assets that focus on omnichannel and the view of a customer and includes a guidebook that explores the 360 Degree view of the customer from various angles to facilitate advanced analy...

    Standard(s): Toolkit