• GB979 Big Data Analytics Solution Suite R16.0.1

    Resources include:

    RN346 Big Data Analytics Release Notes R16.0.1

    GB979 Big Data Analytics Guidebook R16.0.1

    GB979A Big Data Analytics Use Cases R15.5.1

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    Maturity Level: Level 4 - Forum Approved

    Details:

    This sixth release of the Big Data Analytics Solution Suite continues to build on the foundation of GB979, which defines out a reference model, use cases, business value roadmap, building blocks and the analytics big data repository for big data ana...

    Standard(s): Best Practices

  • RN346 Big Data Analytics Release Notes R16.0.1

    Maturity Level: Level 3 - Team Approved

    Release Status: Archived

    Details:

    This document provides notification of the release of the Big Data TM Forum Best Practices for Frameworx 16. This sixth release of the Big Data Analytics Solution Suite continues to build on the foundation of GB979, which defines out a reference mode...

    Standard(s): Best Practices

  • GB962 Customer Experience Management Solution Suite R16.0.1

    Resources include:

    RN339 Customer Experience Management Release Notes R16.0.1

    GB962 Customer Experience Management: Introduction and Fundamentals R16.0.1

    Customer Experience Management Lifecycle Metrics R15.0.1 (GB962A)

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    Maturity Level: Level 3 - Team Approved

    Details:

    The Customer Experience Management Solution Suite consists of five components: Guide book, Maturity Model, Lifecycle Model, Use Cases, ROI Model. In the CEM Solution Suite R16.0.1, we have made a number of updates:11 new Use Cases have been addedT...

    Standard(s): Best Practices

  • RN339 Customer Experience Management Release Notes R16.0.1

    Maturity Level: Level 3 - Team Approved

    Release Status: Archived

    Details:

    The Customer Experience Management Solution Suite consists of five components: Guide book, Maturity Model, Lifecycle Model, Use Cases, ROI Model. In the CEM Solution Suite R16.0.1, we have made a number of updates: 11 new Use Cases have been add...

    Standard(s): Best Practices

  • GB929 Application Framework (TAM) R16.0.1

    Resources include:

    RN315 Application Framework Release Notes R16.0.1

    GB929D Application Framework R16.0.1

    GB929E Excel Human Readable R16.0.1

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    Maturity Level: Level 4 - Forum Approved

    Details:

    Application Framework R16.0.1 is being released as part of the TM Forum Frameworx 16.The major changes in this release are:Organic changes to TAM in Customer Order Management and in Event Management (NFV Impacts). Updates and maintenance to ...

    Standard(s): Application Framework (TAM)

  • RN315 Application Framework Release Notes R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    Application Framework R16.0.1 is being released as part of the TM Forum Frameworx 16. The major changes in this release are: Organic Changes to TAM in Customer Order Management and in Event Management (NFV impacts) Updates and Maintenance to t...

    Standard(s): Application Framework (TAM)

  • GB929EM Excel Machine Optimized R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.2

    Release Status: Archived

    Details:

    This is an export of the Application Framework in Excel spreadsheet format.

    Standard(s): Application Framework (TAM)

  • GB929E Excel Human Readable R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.3

    Release Status: Archived

    Details:

    This is a compact, human readable version of the Application Framework R16.0.1 in spreadsheet format.

    Standard(s): Application Framework (TAM)

  • Frameworx R16.0.1 MDB Model

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.0

    Details:

    Data model for use in any process modeling tool capable of importing MDB format files.

    Standard(s): Business Process Framework (eTOM)

  • GB921 Business Process Framework (eTOM) Models R16.0.1

    Resources include:

    READ ME FIRST NOTE Business Process Framework R16.0.1

    RN332 Business Process Framework Release Notes R16.0.1

    Frameworx R16.0.1 MDB Model

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    Maturity Level: Level 3 - Team Approved

    Document version: 14.5.1

    Details:

    Download the entire GB921 Business Process Framework (eTOM) Models R16.0.1 Suite using the Download All button to the right; or download each file individually from the Assets Included listing below. The GB921 Business Process Framework (eTOM) Mode...

    Standard(s): Business Process Framework (eTOM)

  • GB921 Business Process Framework Processes Excel R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    This represents the Business Process Framework Model processes in Excel spreadsheet format.

    Standard(s): Business Process Framework (eTOM)

  • Frameworx R16.0.1 XML Model

    Maturity Level: Level 4 - Forum Approved

    Document version: 16.0.0

    Details:

    This is a binary model that can be loaded into Casewise Corporate Modeler 2009.2 (or, where supported, can be imported into other process modeling tools) - XML format.

    Standard(s): Business Process Framework (eTOM)