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    GB922 Resource v25.0

    Maturity Level: General availability (GA)

    Document version: 25.0.0

    Release Status: Pre-production

    Details:

    The Resource domain represents roles, information and activities carried out by parties (e.g., individuals / organizations) playing roles that are involved in the strategic planning, definition, development and operational aspects of Resources (e.g.,...

    Standard(s): Information Framework (SID)

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    GB922 Enterprise v25.0

    Maturity Level: General availability (GA)

    Document version: 25.0.0

    Release Status: Pre-production

    Details:

    The Enterprise domain of the Information Framework (SID) represents roles, information and activities that are required to run and support a business. These concepts focus on both the setting and achieving of strategic corporate goals and objectives,...

    Standard(s): Information Framework (SID)

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    GB922 Customer v25.0

    Maturity Level: General availability (GA)

    Document version: 25.0.0

    Release Status: Pre-production

    Details:

    Customers are at the center of any enterprise.  Without customers at some point in its like, an enterprise cannot exist.  Within the Information Framework (SID) model, quite a bit of what is normally thought of as customer data resides within the P...

    Standard(s): Information Framework (SID)

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    GB922 Business Partner v25.0

    Maturity Level: General availability (GA)

    Document version: 25.0.0

    Release Status: Pre-production

    Details:

    The Business Partner domain represents roles, information and activities carried out by parties (e.g., individuals / organizations) playing roles that are involved in the strategic planning, definition, development, operational aspects and all types ...

    Standard(s): Information Framework (SID)

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    Information Framework (SID) Excel Format v25.0

    Maturity Level: General availability (GA)

    Document version: 25.0.0

    Release Status: Pre-production

    Details:

    This document stands as an Addendum to the Information Framework (SID), GB922 Release 25.0. Although not itself a core standard, it provides a report on model structure, entities and attributed (Including derived attribute) and can be used as a refer...

    Standard(s): Information Framework (SID)

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    TMFC055 Service Test Management v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Pre-production

    Details:

    Service Test Management is responsible for managing the service test specification and executing tests based on this specification to ensure the service operates correctly. Service Test Specification involves capturing potential tests for each Ser...

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    ODA Component Inventory v20.0.0 (IG1242)

    Maturity Level: General availability (GA)

    Document version: 20.0.0

    Release Status: Pre-production

    Details:

    This document aims to provide an inventory of reference Open Digital Architecture (ODA) Component as input for ODA reference implementation blueprint. This inventory of ODA Components is specifically aimed at the software application landscape of ser...

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    TMFC046 Workforce Management v1.1.2

    Maturity Level: General availability (GA)

    Document version: 1.1.2

    Release Status: Pre-production

    Details:

    Workforce Management provides capabilities to describe teams, organizations, skills and availability of sales / technical experts. It provides the ability in reserving time slots to carry out assigned task (internal or customer facing). It allows the...

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    TMFC043 Fault Management v1.0.1

    Maturity Level: Alpha

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Fault management involves identifying, diagnosing, and resolving issues that prevent the Production resources and their overlaying services from functioning correctly. Its scope covers this functionality at the ODA Production layer. The Fault Managem...

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    TMFC036 Lead and Opportunity Management v1.2.1

    Maturity Level: General availability (GA)

    Document version: 1.2.1

    Release Status: Pre-production

    Details:

    Lead and Opportunity Management component provides the functionality for lead and opportunity capture, qualification, reporting, and support during the pre-sales stage.

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    TMFC029 Payment Management v1.2.1

    Maturity Level: General availability (GA)

    Document version: 1.2.1

    Release Status: Pre-production

    Details:

    Payment Management manages methods used by parties to make payments, it also administers payment plan, handles payment or refunds.  Assigns payments against bills, settlements, and other object requiring payments.

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    TMFC028 Party Management v2.1.1

    Maturity Level: General availability (GA)

    Document version: 2.1.1

    Release Status: Pre-production

    Details:

    Party Management component is responsible for the capture, validation and management of Parties and their Roles. A Party may be an individual or organization that has a relationship with an enterprise. In this context it is responsible for the e2e li...