• TMF629 Customer Management API User Guide v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    The Customer Management API provides a standardized mechanism for customer and customer account management such as creation, update, retrieval, deletion and notification of events. Customer can be a person, an organization or another service provider...

    Standard(s): Open APIs

  • TMF622 Product Ordering Management API User Guide v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    The Product Ordering API provides a standardized mechanism for placing a product order with all of the necessary order parameters. The API consists of a simple set of operations that interact with CRM/Order Negotiation systems in a consistent manner....

    Standard(s): Open APIs

  • TMF621 Trouble Ticket Management API User Guide v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Exampl...

    Standard(s): Open APIs

  • TMF620 Product Catalog Management API User Guide v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    The Product Catalog Management API allows the management of the entire lifecycle of the catalog elements, the consultation of catalog elements during several processes such as ordering process, campaign management, sales management.

    Standard(s): Open APIs

  • Autonomous Networks: Empowering digital transformation – evolving from Level 2/3 towards Level 4 (IG1326)

    Maturity Level: General availability (GA)

    Release Status: Production

    Details:

    TM Forum and its industry partners jointly release this fifth edition of the Autonomous Networks journey guide. Our goal is to continuously lead development in the AN industry, guide CSPs to plan and deploy AN, and promote industry prosperity. This y...

  • IG1325 Impact of Generative AI on Fraud Management v1.0.0

    Maturity Level: Alpha

    Release Status: Production

    Details:

    Generative Artificial Intelligence (GenAI) has emerged as a powerful tool with the potential to transform various industries. However, its rapid advancement also presents new challenges, particularly in the realm of fraud prevention and detection. T...

  • ODA Components Poster v8.0.0 (TMF429)

    Maturity Level: General availability (GA)

    Document version: 8.0.0

    Release Status: Archived

    Details:

    This is the poster version of the ODA Component inventory from IG1242 ODA Component Inventory v8.0.0.

  • TMF442 TM Forum’s Capability Framework Poster v23.0

    Maturity Level: Alpha

    Document version: 23.0.0

    Release Status: Archived

    Details:

    This poster provides and overview of the TM Forum Capability Framework (TMF-CF), which is based on the fundamental concept of Capability. A Capability represents an ability that an active structure element, such as an organization, person, or system...

  • TMF430 Business Process Framework (eTOM) Poster v23.0

    Maturity Level: General availability (GA)

    Document version: 23.0.0

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Business Process Framework (eTOM) update for Release 23.0.

    Standard(s): Business Process Framework (eTOM)

  • TMF434 Information Framework (SID) Poster v23.0

    Maturity Level: General availability (GA)

    Document version: 23.0.0

    Release Status: Archived

    Details:

    Download the latest version of the poster illustrating the Information Framework (SID), up to date for Release 23.0.

    Standard(s): Information Framework (SID)

  • TMF432 Open API Poster v23.0

    Maturity Level: General availability (GA)

    Document version: 23.0.0

    Release Status: Archived

    Details:

    This poster maps all the current, planned and future TM Forum Open APIs to the Information Framework (SID) domains they relate to. This includes 20 new Gen5 Open APIs, marked with a +Gen5 symbol. Download a pdf of the poster using the button on the...

  • GB1042A Autonomous Operations Maturity Model (AOMM) v1.0.0

    Maturity Level: Alpha

    Release Status: Archived

    Details:

    Autonomous Operations (AO) presents a new operating model of an organization that automates capabilities for learning, self-governance, and self-adaptation of its value streams in order to realize stakeholder value in a closed loop fashion. The Auton...