-
IG1310 Digital Twin for Decision Intelligence (DT4DI) & AIOps Ontology v3.0.0
Maturity Level: Alpha
Document version: 3.0.0
Release Status: Archived
Details:
It is the scope and goal of the ontology to define a common vocabulary to model knowledge domains, which are, in our case, Decision Intelligence (DI), related disciplines such as Business Intelligence (BI) and Analytics, and enabling technology such ...
Standard(s): Best Practices
IG1297 Measuring Self-Governance v1.0.0
Maturity Level: Alpha
Release Status: Archived
Details:
The purpose of measuring automation and autonomy within the MAMA framework for self-governance is to enable organizations and organization functions and investments to effectively govern themselves, while maximizing business outcomes. By establishing...
GB954 Fraud Classification Guide v3.0.0
Maturity Level: General availability (GA)
Document version: 3.0.0
Release Status: Archived
Details:
This classification guide is developed as a periodically growing resource to arm operators with fraud type information and offer them a best practice for a common fraud cases classification model. It is structured to support Fraud Operations activiti...
Standard(s): Best Practices
GB941E-2 Revenue Assurance Coverage Model – Measures Inventory v2.0.0
Maturity Level: General availability (GA)
Document version: 2.0.0
Release Status: Archived
Details:
This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.
Standard(s): Best Practices
GB941E-1 Revenue Assurance Coverage Model – Risk Inventory v2.0.0
Maturity Level: General availability (GA)
Document version: 2.0.0
Release Status: Archived
Details:
This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.
Standard(s): Best Practices
Zero-Touch Partnering Reference Architecture v5.0.0 (GB1027)
Maturity Level: General availability (GA)
Document version: 5.0.0
Release Status: Archived
Details:
This report sets out the reference architecture for the TMF Zero-Touch Partnering (ZTP) Platform. The report elaborates on the target reference architecture proposed for the TMF Zero-Touch Partnering Platform. The target platform is broken down ac...
Autonomous Network Levels Evaluation Methodology v1.2.0 (IG1252)
Maturity Level: General availability (GA)
Document version: 1.2.0
Release Status: Production
Details:
This document defines the Autonomous Networks Level based on TM Forum IG1218, IG1230, and serves as the autonomous level evaluation component of the Autonomous Operations Maturity Model. It describes the concepts of Autonomous Networks Level, which ...
Standard(s): Best Practices
GB1040A HKT Use Case using MAMA Framework v1.1.0
Maturity Level: Beta
Release Status: Pre-production
Details:
Hong Kong Telecom (HKT) sees Autonomous Operations (AO) as the the next level of business value to the company and Zero-X (Zero touch, Zero wait and Zero trouble)1 experience to customers. Autonomous Operations (AO) is powered by People, Process an...
GB1042 Autonomous Operations Maturity Model v2.0.0
Maturity Level: Alpha
Release Status: Archived
Details:
Autonomy, the right to self-governance, and bounded region possessing the freedom to govern itself have become new information and communications technology objectives for automation. The term however, is used in the MAMA project to equally bring int...
IG1318 TM Forum and CAMARA APIs for telco standardized service exposure v1.1.0
Maturity Level: General availability (GA)
Document version: 1.1.0
Release Status: Production
Details:
This Introductory Guide builds on the 5G Enablement through industry standardized APIs catalyst project demonstrated in DTW Asia 2023, aiming to provide a reference implementation for a 5G scenario showcasing the utilization of APIs provided by multi...
Standard(s): Best Practices
IG1303A Customer Experience Metrics – Use Case supporting Resource/Realization ‘customer dissatisfaction rate’ v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
This use case focuses on the Resource / Realization Score (ODE grid 6,2) - 'Customer Dis-satisfaction Rate' metrics described in IG1303. The use case describes how Hong Kong Telecom (HKT) measures the 'Customer Dis-satisfaction Rate' and subsequent...
Standard(s): Best Practices
The Ecosystem for Open Gateway NaaS API Development
Maturity Level: General availability (GA)
Release Status: None
Details:
Together, CAMARA, the GSMA, LF Networking and TM Forum have written a white paper to introduce some of the concepts of a GSMA Open Gateway NaaS architecture and to shed light on the intended demarcation points, so that stakeholders can know the scope...
