-
GB922 Customer v22.5.0
Maturity Level: General availability (GA)
Document version: 22.5.0
Release Status: Archived
Details:
Customers are at the center of any enterprise. Without customers at some point in its like, an enterprise cannot exist. Within the Information Framework (SID) model, quite a bit of what is normally thought of as customer data resides within the P...
Standard(s): Information Framework (SID)
GB921 Business Partner Process Decompositions v22.5.0
Maturity Level: General availability (GA)
Document version: 22.5.0
Release Status: Production
Details:
The eTOM or Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition ...
Standard(s): Best Practices
IG1219F Closed Loop Information Model v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
The Closed Loop Information Model encompasses the information resources relevant to define and realize the automation of closed loops. The model represents the concepts and relationships, constraints, rules and operations to specify semantics related...
Standard(s): Best Practices
IG1298 ESG Impact on AO and Vice Versa v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
ESG (Environmental, Social, and Governance) is a term initially used in the context of investing, managing the risks and opportunities related to environmental, social, and governance criteria. Currently, it is expanded to a set of principles affecti...
Standard(s): Best Practices
IG1295 Measuring Operations Integrity v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
Enterprises seek ways to operate unhindered with their operations, in a way that assures sustained, sound and continued production. Operational integrity is an up and coming hot topic that means safely and securely mitigating and eliminating threats ...
Standard(s): Best Practices
IG1294 Introduction to Expected Demand Not Served (EDNS) v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
One of the values that CSPs offer to their customers is to provide stable and reliable networks and services. Traditionally, operations are focused on activities that can help to improve operational metrics such as MTTR (Mean Time to Repair) and M...
Standard(s): Best Practices
IG1292 Business Value Assessment and Visualization using VOF v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
This introductory guide introduces the Value Operations Framework - VOF as a value manifestation guide, allowing business practitioners to visualize, assess and quantify the potential impacting values, which are induced by applying intelligent automa...
Standard(s): Best Practices
IG1291 MAMA defined CSP Value Streams for Autonomous Operations v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
Autonomous Operations (AO) technology initiatives are leveraging new digital technologies and capabilities to deliver business value to many industries, through increased process efficiency, adaptability, quality and control. However, these investmen...
Standard(s): Best Practices
GB1042B Objective Approach to AOMM for ANL Process Automation v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
The intent of this guidebook is to provide organizations with an objective approach in assessing their autonomous operation maturity level. With a clear understanding of the current maturity level, organizations will be able to set their next level t...
Standard(s): Best Practices
GB1042 Autonomous Operations Maturity Model v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
Autonomous Operations (AO) refers to all of the activities carried out using AI Closed Loop and Autonomous Systems/Networks to deliver specific enterprise/business outcomes. Autonomous operations will coordinate multiple autonomous systems or network...
Standard(s): Best Practices
GB1040 MAMA Framework Guidebook v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
Current trends with automation and autonomy promise significant economic and social benefits for providers and consumers, however the promise is far from reality. Implemented autonomous operations solutions have rarely advanced beyond ‘islands of a...
Standard(s): Best Practices
IG1220A Goal – Conceptual Information & Data Model v1.0.0
Maturity Level: Alpha
Document version: 1.0.0
Release Status: Archived
Details:
This information model is designed to meet a set of requirements for the management of "GOAL", as a set of information to describe the ambition or effort/aim of a desired resut in information system. GOAL as a modeled concept, provides a good startin...
Standard(s): Best Practices
