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Home > Resources > Research & Analysis > Quick InsightsBSS evolution in the digital world
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BSS evolution in the digital world

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Released: Thursday, September 22, 2016

Service providers are finding that the world is rapidly changing as we move to the digital era. Customer needs are changing, competition is rising, product alternatives are exploding and the need for speed is ever accelerating.

The digital world is changing virtually everything for service providers.

This report will discuss:

  • How the digital world is impacting service providers
  • Why BSS evolution is a top priority
  • What the requirements are for success
  • Critical success factors for systems evaluation and implementation.

The digital world is emerging at an ever accelerating pace. Service providers must address their BSS or be left behind.

Authors

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Rob Rich
Managing Director, Insights Research TM Forum

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