TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
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  • Industry Missions
    • Join the industry movement Join the industry movementTogether we're changing the future of global connectivity
    • Autonomous Networks Autonomous NetworksUnlocking the power of seamless end-to-end autonomous operations​
    • Composable IT and Ecosystems Composable IT and EcosystemsSimpler IT operations and partnering via AI-ready composable software
    • AI and Data Innovation AI and Data InnovationThe safe adoption of AI and data at scale
  • Open Digital Architecture (ODA)
    • About ODA About ODAThe architecture, blueprints and best practice our Members are building to simplify, modernize and automate their operations
    • Member assets Member assetsA library of standards, best practices and toolkits
    • How to apply ODA How to apply ODAUnderstand how ODA can work for you
    • Open APIs Open APIsFind specifications, downloadable code and more
    • Conformance ConformanceCertify your business and products with industry standards
    • ODA component directory ODA component directoryFind ODA components and the vendors who supply them
    • Canvas CanvasThe live environment for ODA components
  • Member projects
    • Collaboration projects Collaboration projectsExplore our Member-only projects where we build and develop ODA
    • Catalysts CatalystsTeam up with industry trailblazers to create ground-breaking solutions
    • Innovation Hub Innovation HubFocused innovation to address real-world challenges
  • Learn
    • Education programs Education programsUpskilling programs that transform your capabilities
    • Certification CertificationUpskilling programs that transform your capabilities
  • News and insight
    • Newsroom NewsroomLatest press releases and global media coverage
    • Industry insight Industry insightExplore reports, case studies, key features and opinion pieces
  • Events
    • All events All eventsMeet up and join in! Where the industry convenes to shape the future of connectivity
    • Innovate Americas Innovate AmericasOur annual summit for the Americas' connectivity ecosystem: September 10-11, 2025
    • DTW Ignite DTW IgniteTM Forum's annual global summit for the connectivity industry: 17-19 June, 2025
    • Innovate Asia Innovate AsiaOur annual summit for Asia's connectivity ecosystem: November 25-27, 2025
  • About
    • About TM Forum About TM ForumThe connectivity industry’s global alliance
    • Sponsorship and Exhibitors Sponsorship and ExhibitorsOpportunities to promote your organization's brand and capabilities
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    • Careers CareersBe part of the global industry alliance that's changing the future of global connectivity
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Careers With Us

Image: Careers With Us
About us
  • About TM Forum
  • Boards and committees
    • Board of Trustees
    • Chair’s Committee
    • Finance Committee
    • Appointments & Governance Committee
    • Composable IT & Ecosystems Mission Board
    • Autonomous Networks Mission Board
    • AI & Data Innovation Mission Board
    • Technical Advisory Committee
  • Leadership Team
  • Sustainability
  • Operating Information
  • Awards and Recognition
    • Overview
    • Excellence Awards
    • Catalyst Awards
    • Outstanding Contributors Awards
    • Distinguished Fellowship Award
    • Distinguished Engineer Award
    • John P. Reilly Award
    • Training Champions Awards
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As a GC People Company we believe that our people are at the core of our success.
We believe that there is a direct correlation between an engaged, empowered workforce and better business performance.

We are using The GC Index® as a common language of impact and contribution across our organisation which results in:

• People who enjoy their roles and become more productive
• More effective teams that leverage the impact of each person
• Organisational harmony through enhanced collaboration
• Employees feeling valued for their own personal impact
• Increased diversity by decreasing “unconscious bias”
• Greater awareness of how each person has an impact

We believe that everyone can make a game-changing contribution to our organisation and we use The GC Index to help us, recruit, develop and organise our people to empower everyone to make their best impact.

For more information on The GC Index click here

 

Why TMForum? Diversity & Inclusion Our Teams Open Positions

Why TM Forum?

As a global industry association that drives collaboration and collective problem solving for the communications industry and beyond, we see a world where everyone is a game-changer including our staff. We recruit globally diverse, innovative and hard-working people who thrive on technological advancement and always strive to outperform member expectations. I am proud to lead an organization that has the highest standards of integrity and excellence which passionately brings out the best in our people, our members and digital business.”

Nik Willetts
President & CEO

At TM Forum we believe in recruiting hard-working, exceptional talent, celebrating the diversity of our truly global team. We strive to be true to our cultural values of One Team, Members First and Agents of Change, and represent these values in everything we do, which enables us to deliver the best for our member companies and employees providing an opportunity for everyone to succeed”

Jo Lewis
Talent Director


Our Teams

Sales and Engagement

The role of the membership sales and engagement team is to understand the priorities of our members so we can map their objectives, challenges and opportunities to the TM Forum value proposition. Through the Forum’s collaborative projects, tools, assets, best practices, training, certification, industry insights and conferences, we strive to provide continual value to our members and become a critical extension to their business.”

Tim Banham
Chief Commercial Officer

Events

TM Forum’s events team is focused on driving member engagement at our conferences and networking opportunities. Through our events attendees hear from industry leaders and visionaries, explore cutting-edge solutions, meet and collaborate with new and existing contacts and learn how TM Forum can assist them in their digital transformation journey. Our events team has a passion for understanding the impact of an impressive event on an individual, company and the telecom industry.”

Suzi Pallett
EVP of Events

Marketing

TM Forum’s marketing team uses quantitative and qualitative research to understand the needs of our market and our members. The team works cross-functionally with multiple internal teams (sales, events, leadership and collaboration), to develop marketing campaigns that generate qualified leads that result in new business across the organization. Our work showcases the profiles of our members, our reputation as a trusted partner and the value TM Forum membership provides.

Jill Cooper
EVP, Marketing

Member Products & Services

The member services team focuses on increasing the digital talent of our industry and supporting the widespread adoption of TM Forum’s Open Digital Framework (ODF). We do this through education programs which develop skills and expertise in ODF standards, frameworks and best practices, and by providing conformance certification for eTOM, SID and Open APIs. The mission of the team is to support our industry’s professionals in developing the skills they need to establish their careers in the digital age, and to help every TM Forum member deliver the benefits of ODF for their own organizations and for the wider industry.”

Andy Tiller
EVP, Member Products & Services

Research & Media

TM Forum’s research and media team helps our members to think about major trends in the market through regular news analysis, research reports and webinars. By producing approximately 40 research reports a year and reaching 90,000 subscribers with our weekly newsletter, we showcase the work of our members and the Forum with a powerful wide-reaching voice.

Mark Newman
Chief Analyst

Collaboration

TM Forum’s Collaboration team supports our members by providing a frictionless platform for clever, motivated individuals who want to find solutions to challenging problems using a choice of styles and tools. All of the programs and initiatives underway at TM Forum are designed to help our member companies improve operational agility while reducing costs and risk, engage customers, expand market share and drive revenue growth through new services.”

George Glass
Chief Technology Officer

Finance

The finance team’s goal is to guide the TM Forum’s business to the best opportunities and resources that create value and provide a high return. We support Forum’s strategic programs and initiatives by delivering timely and accurate financial information while operating in the spirit of excellence and integrity.”

Olga Martynov
Chief Financial & Sustainability Officer

Information Technology

The mission of TM Forum’s IT department is to provide both strategic IT vision and solutions for staff so that each team member can meet their goals, deliver results, boost innovation and enhance the company’s position. We also support business strategy and our members through the development, implementation and management of the organization’s technological resources. Our goal is to provide excellent customer service, be valued by the organization and help drive the Forum’s own digital transformation.”

Richard May
Vice President Technology and Community

Careers Available


TM Forum is a fantastic place to work. It is fast paced, dynamic and you are given ample opportunities to learn new things and to stretch yourself. One of the things I love most about TM Forum is the fact that you are making a difference to the industry. You are always working with members, for members, to drive industry change and to help companies deal with complex business issues and help them find real solutions. TM Forum really fosters talent and has a number of programmes in place to help employees develop and reach their full potential providing opportunities to expand their role and career out of their traditional scope.”
—Aaron Boasman, Vice President, Content, Research & Media

 


Open Positions

CTO

Senior Data Analyst
Location: UK, Europe, Eastern US
Read More >

Solution Designer
Location: UK, Europe, US
Read More >

Agile Project Manager
Location: UK/Europe
Read More >

Programme Director: Architecture and APIs
Location: UK/Europe
Read More >

Open API Technical Specialist
Location: Global
Read More >

Marketing

Marketing Campaign Coordinator (Data & Automation)
Location: UK, Hybrid
Read More >

About us
  • About TM Forum
  • Boards and committees
    • Board of Trustees
    • Chair’s Committee
    • Finance Committee
    • Appointments & Governance Committee
    • Composable IT & Ecosystems Mission Board
    • Autonomous Networks Mission Board
    • AI & Data Innovation Mission Board
    • Technical Advisory Committee
  • Leadership Team
  • Sustainability
  • Operating Information
  • Awards and Recognition
    • Overview
    • Excellence Awards
    • Catalyst Awards
    • Outstanding Contributors Awards
    • Distinguished Fellowship Award
    • Distinguished Engineer Award
    • John P. Reilly Award
    • Training Champions Awards
TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems

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