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Mighty Minions: Unleashing domain-specific GenAI via SLMs

URN M24.5.735
Topics AI (Artificial Intelligence), Customer experience management, IT & process automation

The objective is to develop several new use cases that demonstrate the efficiency and potential of Generative AI when integrated into edge devices.

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This project focuses on leveraging Small Language Models (SLMs) to enhance 5G use cases by enabling models that operate efficiently on devices with limited computational power, such as smartphones, IoT devices, and edge servers. These SLMs are designed to deliver real-time, context-aware services, improving both user experience and operational efficiency. By integrating SLMs into edge devices, we aim to showcase their effectiveness across various real-world scenarios. Building on the success of the previous phase, we will transition several proof-of-concept (POC) use cases into full production environments in collaboration with our key partners. This transition will validate the models’ practical applicability, demonstrating their readiness for large-scale deployment. The process will include comprehensive testing and optimization to ensure the models’ robustness and reliability in live operational settings. The implementation of these GenAI-driven solutions opens up significant new revenue opportunities for Communication Service Providers (CSPs). By adopting and commercializing these technologies, CSPs can diversify their service offerings, unlocking new income streams. Detailed financial projections and use case examples will demonstrate how these technologies drive both revenue growth and operational improvements, highlighting their value for CSPs in the evolving telecom landscape.

Resources

1. Catalyst Introduction

1. Catalyst - Problem Definition

Phase I - Slide Deck

Phase I - Project Summary Infographic

2. Promo-Trailer-24-5-735

Promo Trailer

3. Contributions to TM Forum (Whitepaper/New API Spec)

Whitepaper - Mighty Minions: Unleashing domain-specific GenAI via SLMs Whitepaper - Mighty Minions: Unleashing domain-specific GenAI

Language Model - Inferencing API Specification

4. Demo Videos - Phase I

1. Use case - Revenue data analysis and visualization

2. Use case - Assisting call center agents on SOPs

3. Use case - Managing billing fallouts and promo-eligibility

4. Use case - Automation of Cross Selling

5. Use case - Appoint Management

Contact team

Email the members of the Catalyst team to request more details.

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Email

Team members

Amazon Web Services, Inc. logo
AXIATA DIGITAL LABS (Pvt) Ltd logo
Dialog Axiata PLC logo
Champion
Econet Wireless Zimbabwe logo
Champion
EZECOM Co., Ltd. logo
Champion
OMANTEL logo
Champion
Sri Lanka Telecom PLC logo
Champion
Tata Consultancy Services logo
TPG Telecom Limited logo
Champion
Verizon Communications logo
Champion

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