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Home Page > Certifications Awarded > ETIYA – BSS Platform V12.0


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Etiya logo

Company: ETIYA
Product Name: BSS Platform V12.0
Conformance Type: Product Conformance
eTOM & SID Version: 21.0
Assessment Completion Date: December 2021
Detailed Certification Report: eTOM & SID v21.0 Etiya BSS Platform Conformance Certification Report

General Overview

This document provides details of Etiya’s self-assessment and TM Forum’s Conformance Assessment of the Etiya BSS Platform Version 12.0 product, against the following Frameworx 21.0 components:

  • Business Process Framework (eTOM) version 21.0
  • Information Framework (SID) version 21.0

The assessment included a review of:

  • The methodology approach to process modeling against the TM Forum’s Business Process Framework Release 21.0 according to the specific processes submitted in scope for the Assessment.
  • Conformance to the Information Framework Release 21.0 Domains/Aggregate Business Entities according to the specific ABEs submitted in scope for the Assessment.

Product Functionality/Capability Overview

Etiya BSS Platform Overview

Etiya BSS Platform enables Communications and Digital Service Providers to accelerate time-to-market, shorten order-to-cash cycles and increase customer brand loyalty by automating and optimizing complex CSP systems while correcting error-prone manual interactions. CSPs and DSPs are able to implement the right combination of components to create, sell, and monetize new and existing customer services.

Each module in Etiya BSS Platform products are designed to be a part of the complete solution as well as to serve stand-alone. These products can be replaced or partially integrated with other systems easily.

The award-winning Etiya BSS Platform has been validated in Tier-One operators and recognized for pioneering innovation by the TM Forum. With Etiya BSS Platform, CSPs/DSPs attain a 360-degree view of the customer, products/services, and order life cycle management to maximize profitability and customer satisfaction.

Etiya BSS Platform Benefits

  • Development of customer-centric strategies with campaigns and product offerings
  • 360-degree view of customers
  • Up-selling and cross-selling opportunities
  • Increase of customer satisfaction retention
  • Increase in sales and revenue
  • Decrease in “time-to-market”
  • Decrease in implementation and training cost
  • Certified with TM Forum standards

Etiya BSS Platform Products

An overview of Etiya’s BSS Platform is depicted below:

Figure 2 1 Etiya BSS Platform v12 – Overview

Business Process Framework (eTOM) Level 2 Process Scope

The following diagram represents the Business Process Framework Level 2 processes that were presented in scope for conformance certification.

Level 2 process coverage for Etiya - Etiya BSS Platform V12.0 Conformance Assessment

Figure 3 – Level 2 process coverage for Etiya – Etiya BSS Platform V12.0 Conformance Assessment

Information Framework (SID) ABEs Scope

The following diagram represents the Information Framework ABEs that were presented in scope for conformance certification.

SID ABEs coverage for Etiya - Etiya BSS Platform V12.0 Conformance Assessment

Figure 4 – SID ABEs coverage for Etiya – Etiya BSS Platform V12.0 Conformance Assessment

Detailed Certification Report: eTOM & SID v21.0 Etiya BSS Platform Conformance Certification Report

For more information on the Etiya BSS Platform please contact:
Serafettin Acir
E-mail : [email protected]

For any additional information on this TM Forum Conformance Certification Report, please contact TM Forum at: [email protected]

Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.


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