Huawei BSS solution is a business support solution providing multiple-channel customer interaction & management, order capture & fulfilment, service request charging & invoicing and operation analysis functionalities. The BSS Integration Framework is the solution’s skeleton which has pre-integrated a series of sub-solutions, products and components including Convergent Billing Solution (CBS), Customer Relationship Management (CRM), IP Contact Center (IPCC), Business Intelligence (BI), Partner Relationship Management (PRM), Provisioning, Mediation and Authentication, Authorization and Accounting (AAA). It performs convergence of multiple network business support across all voice and data services. The state-of-the-art framework implements smart operation and efficient support.
Assessment Completion Date: Business Process Framework (eTOM): February 2010; Information Framework (SID): December 2009
Summary Results: Business Process Framework (eTOM); Information Framework (SID)
Detailed Certification Results: Business Process Framework (eTOM):Phase 1a;Phase 1b; Phase 1c