Company: Jio Platforms Limited
Product Title: JIO B2C System – ODA-C – Jio Meet/Events
eTOM & SID Version: 24.0
Conformance Type: Solution Conformance
Assessment Completion Date: July 2025
Detailed Certification Report: JIO B2C System – ODA-C – Jio Meet/Events

General Overview

This document provides details of Jio Meet / Events, against the following ODA Core Frameworks:

• Business Process Framework (eTOM) version 24.0
• Information Framework (SID) version 24.0

The assessment included a review of the methodology approach to process and information modeling, respectively against the TM Forum’s Business Process Framework (eTOM) and the Information Framework (SID) according to the specific processes and entities submitted in scope for the Assessment.

Solution Functionality/Capability Overview

JioEvents – Powering Seamless & Scalable Events

• All-in-One Event Platform: Manages virtual, hybrid, and large-scale events with tools like SIP support, spotlight control, ticketing, and analytics.
• Engaging Experiences: Boosts interactivity through live chat, polls, reactions, flashcards, and ticker text.
• Immersive Branding: Offers custom welcome pages, pre-set themes, banners, and watermark logos for brand consistency.
• Gamified Engagement: Includes contests, leaderboards, social walls, booths, and more to keep audiences hooked.
• AI-Powered Features: Uses Gen-AI to create 3D lobbies, avatars, immersive event pages, and post-event summaries.
• JioEvents Studio: Enables virtual production setups for shows, podcasts, interviews, and training events.
• Flexible Layouts: Studio blueprints help design dynamic event formats like polls, newsrooms, or halo presence.
• Proven & Scalable: Built for scale with happy customers and robust tech infrastructure.

JioMeet – India’s Secure & Scalable Video Collaboration Platform

• Two Powerful Offerings:
  • JioMeet App – Standalone video conferencing for everyday use
  • JioMeet Platform – CPaaS model with SDKs & APIs to embed video in any app or platform
• Enterprise-Grade Features:
  • Real-time voice translation
  • Watchparty integrations (JioTV, JioCinema)
  • HD video, screen sharing, and meeting recording
• Tailored for India:
  • Works on low bandwidth and older devices
  • Multilingual, intuitive interface for mass adoption
  • 100% WCAG Level A accessibility compliance
• Competitive Edge:
  • Cost-effective SDKs and white-label support
  • Pre-built templates with out-of-box recording and tech support
  • Listed on GeM and already used in government & enterprise sectors
• Recognition & Reach:
  • Showcased globally (MWC Barcelona, IMC, GPAI)
  • Awarded for AI-powered skill development and innovation
• Developer Friendly:
  • SDKs available on GitHub & NPM for Android, iOS, and Web
  • Scalable infrastructure with deep Jio network integration

  Architecture

  

  Jio Meet/Events –Technical Architecture Diagram

   

  eTOM and SID Certification Scope

  The following figure presents the Business Process Framework Level 2 processes in scope for conformance certification. .

  

  Business Process Framework (eTOM) – Jio Meet/Events – Conformance Scope

   

  Information Framework (SID) – Jio Meet/Events – Conformance Footprint 

  

  Level 1 ABEs – SID coverage Jio Meet/Events – Conformance Certification

   

  Detailed Certification Report: JIO B2C System – ODA-C – Jio Meet/Events
  

  For more information on JIO B2C System – ODA-C – Jio Meet/Events please contact:

  Smruti TN, Head of business strategy: [email protected]

  Rohit Sharma, Product Lead: [email protected]

  Sai Krishna Teja, Customer success Lead: [email protected] 

  For any additional information on this ODA Conformance Certification Report, please contact TM Forum at [email protected]

  Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

  Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.