TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems
    • Log in
    • Register
  • Knowledge
    • Knowledge overview
    • Research & insights
    • Themes
      • Data + AI
      • Autonomous Operations
      • Cloud Native IT + Networks
      • Ecosystems
      • People + Planet
  • Labs
    • Labs overview
    • Co-creating solutions (Catalysts)
    • Member projects
    • Innovation Hub
    • Hackathon
    • Global Architecture Forum (GAF)
  • Open Digital Architecture (ODA)
    • Open Digital Architecture (ODA)
      • Get started with ODA
      • ODA component directory
      • Running on ODA
      • Ready for ODA
      • Governance
      • Business Architecture Overview
      • Information Systems
      • Implementation Architecture
      • Deployment and Runtime
    • How to apply ODA
      • Member resources
      • Member toolkits
      • Intent-based Automation
      • CaaS
      • NaaS
      • AI / AN
      • Autonomous Networks
    • Open APIs
      • Open API Directory
      • Open API Conformance Certification
      • Open API Project
      • Open APIs Dashboard
      • Open API Training
      • Open API Stories
    • Business Process Framework (eTOM)
    • Information Framework (SID)
  • Training + accreditation
    • Training + accreditation overview
    • Training
      • Training courses
      • Enterprise training
      • Recommended courses
      • Course bundles
      • Success stories
    • Certification
      • What is Certification?
      • TM Forum Skill Paths
      • Certification Leaderboard
    • Conformance
      • Overview
      • Certifications Awarded
      • Business Process Framework Conformance
      • Information Framework Conformance
      • Open API Conformance
    • Services
  • Events
    • Upcoming events + webinars
    • Sponsorship opportunities
  • Membership
    • About Membership
    • Benefits
    • Current members
    • Become a member
    • 2024 Annual Meeting of Members
    • Open Sessions
  • Log in
  • Register
Back to top

Home Page > Certifications Awarded > Jio Integrated Inventory Manager (JIIM)


  • Education & Development
    • About Education & Development
    • Course catalog
    • Recommended courses
    • Course bundles
    • Enterprise Training
    • Success stories
    • Certification
      • What is Certification?
      • TM Forum Skill Paths
      • Certification Leaderboard
      • FAQs
      • Exams
  • Conformance
    • Overview
    • Process Overview
    • Certifications Awarded
    • Business Process Framework Conformance
    • Information Framework Conformance
    • Open API Conformance
    • Success Stories
    • Frequently Asked Questions
    • Marketing support

Jio logo

Company: Jio Infocomm Limited
Product Title: Jio Integrated Inventory Manager (JIIM)
eTOM & SID Version: R24.0
Conformace Type: Solution Conformance
Assessment Completion Date: August 2024
Detailed Certification Report: Conformance Certification Jio Integrated Inventory Manager (JIIM)

General Overview

This document provides details of JIO’s Self-Assessment of Jio Integrated Inventory Manager (JIIM) solution, against the following ODA Core Frameworks:

  • Business Process Framework (eTOM) version 24.0
  • Information Framework (SID) version 24.0

The assessment is based on the incorporation of ODA Components TMFC008 & TMFC012. It includes a review of the methodology approach to process and information modeling, respectively against the TM Forum’s Business Process Framework (eTOM) and the Information Framework (SID) according to the relevant business process elements and business entities defined as part of the ODA component specification scope for ODA Components TMFC008 & TMFC012.

Solution Functionality/Capability Overview

JIO Integrated Inventory Manager (JIIM), aims to be a solution for all Inventories including Physical, logical, and administrative, all the telco network information at a single point of instance. It is completely Object Oriented and can be used to model/customize any network as per requirement, whether it is an ISP, a carrier, or an individual with large IT infrastructure. JIIM is a unique product mix of new cutting-edge technologies such as:

  • Cloud native with dynamic scaling of database and servers which gives flexibility to both big and large-scale telco operators to maintain their dynamic inventory.
  • Predefined modules such as: Template Manager, Data Model Manager, Query Executer, Service Manager, Topology Designer, Task Manager, IP Management, User and Group Management including audit Trail functionality.
  • JIIM also provides all the CRUD operation APIs on both REST, SOAP, async via Kafka to work on any automation for ease of the operations.

JIO Integrated Inventory Manager (JIIM), is a centralized control application/component handling multiple telecom inventories for Planning, Building, Provisioning, Assurance & IP management with abilities to address existing challenges faced by Telcos such as:

  • Delays in customer service delivery caused by the complex integration of multiple systems,
  • Limited scalability in the legacy system to match the rapid network expansion rollout.
  • Legacy system not supporting a federated architecture, causing a single system failure to result in nationwide downtime.
  • Customisation in legacy system being highly dependent on skilled developer.
  • The legacy system not supporting editing on both web and mobile platforms.

JIIM supports TM Forum’s Business Process Framework (eTOM) followed to identify, design, and develop automated business processes to run as an efficient and agile cloud native IT digital platform. It helps to increase the overall operational efficiency, driving down project cost and reducing the integration time frame.

JIIM supports TM Forum’s Information Framework (SID) enabled building the canonical data model to streamline the business processes. The SID provides standard information vocabulary, framework, and model, which helps reduce time to market, integration cost, and management time and cost.

ODA Components’ design approach was adopted to align the JIIM system with TMFC008 and TMFC012 components.

JIIM is Compliant and Conforms with the following TM Forum Open APIs:

  • TMF 639 Resource Inventory Management API
  • TMF 638 Service Inventory Management API
  • TMF 634 Resource Catalog Management API
  • TMF 633 Service Catalog Management API
  • TMF 632 Party Management API
  • TMF 637 Product Inventory Management API

JIO’s Integrated Inventory Manager (JIIM) – Benefits

As new business models emerge, and the networks start to evolve and consolidate, there is a need for the future operations model.

The following are the benefits of JIO Integrated Inventory Manager (JIIM):

  • Support PAN India Network Inventory – 70 million sites & 50 million Equipment with more that 10 million circuits.
  • Resource auto provisioning in ~2 minutes.
  • 25 times faster loading of CPE data for whitelisting that leads to faster rollout of customer service.
  • Spawn a new container within few minutes based on increased capacity trigger from upstream applications.
  • Object Reservation automated testing that facilitates faster rollout of new business requirement.
  • JIIM supports CI/CD which significantly reduces Deployment time and effort.
  • AI/ML based log analyser which helps in troubleshooting for close loop actions.
  • Chatbot integration to help user find and act on objects in faster way.

JIIM Component Level Architecture

eTOM and SID Certification Scope

The following two figures represent the Business Process Framework Level 2 processes and the SID ABEs that were presented in scope for conformance certification.Level 2 process coverage for JIO’s Integrated Inventory Manager (JIIM) Conformance Assessment

Level 1 ABEs – SID coverage for JIO’s Integrated Inventory Manager (JIIM) Conformance Assessment

Detailed Certification Report: Conformance Certification Jio Integrated Inventory Manager (JIIM)

For more information on JIO’s Integrated Inventory Manager (JIIM), please contact:
Suvendu Mallick, JIIM Product Manager and Technical Architect: [email protected]
Shail Vora, JIIM BA and Solution Architect: [email protected]
Revanna Hadripura, JIIM Delivery Head: [email protected]

For any additional information on this Conformance Certification Report, please contact TM Forum at [email protected]

Report Misuse: Conformance certification is an important part of enabling the communications industry to maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.


  • Education & Development
    • About Education & Development
    • Course catalog
    • Recommended courses
    • Course bundles
    • Enterprise Training
    • Success stories
    • Certification
      • What is Certification?
      • TM Forum Skill Paths
      • Certification Leaderboard
      • FAQs
      • Exams
  • Conformance
    • Overview
    • Process Overview
    • Certifications Awarded
    • Business Process Framework Conformance
    • Information Framework Conformance
    • Open API Conformance
    • Success Stories
    • Frequently Asked Questions
    • Marketing support
TM Forum

Explore TMForum

  • About the Forum
  • Careers with TM Forum
  • News & Insights
  • Privacy Policy
  • Website T&Cs and Cookies
  • Help & FAQ
  • Contact

Contact us

  • General Inquiries: [email protected]
  • Member Services: [email protected]
  • Interested in Joining? [email protected]
  • Press Inquiries: [email protected]

Stay Connected

©2025 TM Forum