Tribold has been acquired by Sigma Systems
Company: Tribold
Product title and Version: Tribold Enterprise Product Management (EPM™) V5.1
Frameworx Version: 11.5
Information Framework Version: 9.5
Business Process Framework Version: N/A (See earlier Business Process Framework results for EPM™ V5.0)
Assessment Completion Date: February 2012
Detailed Assessment Results:Sigma Tribold Enterprise Product Management Release 5.1 (eTOM)Report.pdf
Tribold Enterprise Product Management (EPM™) – Product Overview
The Tribold Enterprise Product Management (Tribold EPM™) product suite provides the core components necessary to centralize, configure, integrate and maintain the CSP‟s product and service portfolio across the enterprise.
At the heart of the solution is the central product and service catalog, which brings together into a single master all of the commercial and technical elements that define the reusable product and service building blocks and resulting offers.
The Tribold EPM™ user interface provides a single point-of-entry and single point-of- access to the master product and service data, through which users can perform all the activities necessary to manage the full catalog of product offerings and underlying services, including the creation, modification, reuse, launch, maintenance and retirement of products and services.
The open, standards- and SOA-based Tribold integration framework provides the necessary infrastructure to interface product and service data to BSS and OSS systems in an automated and efficient fashion, including Order Capture, CRM, Billing, Order Management, Mediation, Provisioning, Online Portals and more.
TM Forum has reviewed and approved the self-assessment of the product listed here against Information Framework (SID) version 9.5 Domains/Aggregate Business Entities. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.
Scope of Assessment – Information Framework Footprint
The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment.
SID Footprint Diagram with Tribold EPM Product Mapping
Information Framework (SID) Conformance – Summary
The following chart gives an overview of the conformance scores granted to the ABEs presented in scope for the Tribold Enterprise Product Management (EPM™) V5.1 Information Framework Assessment. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.
Tribold EPM™ V5.1 Information Frameworx 9.5 – Product Conformance Result
Information Framework (SID) Conformance – with Comments
The following chart gives details of the conformance scores granted to the ABEs presented in scope for the Tribold Enterprise Product Management (EPM™) V5.1 Information Framework Assessment.
| Assessed eTOM Conformance | |||
| eTOM Process Element | Assessed Domain | Conformance Level | Comment |
| Within Level 1: 1.2.1 – Marketing & Offer Management | Product | N/A (Level 1 Processes | The following Level 2 process elements were assessed for this Level 1 process: 1.2.1.1 – Market Strategy & Policy 1.2.1.2 – Product & Offer Portfolio Planning 1.2.1.3 – Product & Offer Capability Delivery 1.2.1.5 – Product & Offer Development & Retirement |
Within Level 2: | Product | Scope Partially Conformant (2) | Partially Conformant Three level 3 eTOM process elements have been assessed here for conformance, these are: These process elements have some detailed requirements that are not supported (see for each below). |
| 1.2.1.1.1 – Gather & Analyze Market Information | Product | Scope Partially Conformant (4) | Partially Conformant Some detailed requirements are not supported. |
| 1.2.1.1.3 – Establish Market Segments | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.1.4 – Link Market Segments & Products | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.2 – Product & Offer Portfolio Planning | Product | Scope Partially Conformant (2) | Partially Conformant Two level 3 eTOM processes have been assessed here for conformance, these are: These process elements have some detailed requirements that are not supported (see for each below). |
| 1.2.1.2.1 – Gather & Analyze Product Information | Product | Scope Partially Conformant (4) | Partially Conformant Some detailed requirements are not supported. |
| 1.2.1.2.2 – Establish Product Portfolio Strategy | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| Within Level 2: 1.2.1.3 – Product & Offer Capability Delivery | Product | Scope Partially Conformant (2) | Partially Conformant One level 3 eTOM process element has been assessed here for conformance, this is: Not all contained Level 3 process elements are in scope for the assessment. |
| 1.2.1.3.1 – Define Product Capability Requirements | Product | Scope Fully Conformant (5) | Conformant Some potential interactions are not relevant. |
| Within Level 2: 1.2.1.5 – Product & Offer Development & Retirement | Product | Scope Partially Conformant (2) | Partially Conformant Seven level 3 eTOM process elements have been assessed here for conformance, these are: Not all contained Level 3 process elements are in scope for the assessment. |
| 1.2.1.5.1 – Gather & Analyze New Product Ideas | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.3 – Develop New Product Business Proposal | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.4 – Develop Product Commercialization Strategy | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.5 – Develop Detailed Product Specifications | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.6 – Manage Product Development | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.7 – Launch New Products | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.1.5.8 – Manage Product Exit | Product | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| Within Level 1: 1.2.2 Service Development & Management | Service | N/A (Level 1 Processes | The following Level 2 process elements were assessed: 1.2.2.1 – Service Strategy & Planning |
| Within Level 2: 1.2.2.1 – Service Strategy & Planning | Service | Scope Partially Conformant (2) | Partially Conformant One level 3 eTOM process element has been assessed here for conformance, this is: Not all contained Level 3 process elements are in scope for the assessment. |
| 1.2.2.1.1 – Gather & Analyze Service Information | Service | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| Within Level 2: 1.2.2.3 – Service Development & Retirement | Service | Scope Partially Conformant (2) | Partially Conformant Three level 3 eTOM process elements have been assessed here for conformance, these are: Not all contained Level 3 process elements are in scope for the assessment. |
| 1.2.2.3.1 – Gather & Analyze New Service Ideas | Service | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.2.3.3 – Develop New Service Business Proposal | Service | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.2.3.4 – Develop Detailed Service Specifications | Service | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| Within Level 2: 1.2.3.1 – Resource Strategy & Planning | Resource | Scope Partially Conformant (2) | Partially Conformant One level 3 eTOM process elements has been assessed here for conformance, this is: Some detailed requirements are not supported. |
| 1.2.3.1.1 – Gather & Analyze Resource Information | Resource | Scope Partially Conformant (4) | Partially Conformant Some detailed requirements are not supported. |
| Within Level 2: 1.2.3.3 – Resource Development & Retirement | Resource | Scope Partially Conformant (2) | Partially Conformant Two level 3 eTOM process elements have been assessed here for conformance, these are: Not all contained Level 3 process elements are in scope for the assessment. |
| 1.2.3.3.1 – Gather & Analyze New Resource Ideas | Resource | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
| 1.2.3.3.4 – Develop Detailed Resource Specifications | Resource | Scope Fully Conformant (5) | Conformant Note that the support provided can involve manual action facilitated by the automated support. |
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Disclaimer: TeleManagement Forum has conducted no independent testing of the product for compliance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-certified by the supplier or seller for adherence to the TeleManagement Forum framework or standard in question. Accordingly, under no circumstances will TeleManagement Forum be liable for any direct or indirect damages or any costs or losses resulting from the the use or reliance by any party of or upon such certification.
