Sigma Enterprise Product Management Release 5.1

Tribold has been acquired by Sigma Systems

Company: Tribold
Product title and Version: Tribold Enterprise Product Management (EPM™) V5.1
Frameworx Version: 11.5
Information Framework Version: 9.5
Business Process Framework Version: N/A (See earlier Business Process Framework results for EPM™ V5.0)
Assessment Completion Date: February 2012
Detailed Assessment Results:Sigma Tribold Enterprise Product Management Release 5.1 (eTOM)Report.pdf

Tribold Enterprise Product Management (EPM™) – Product Overview

The Tribold Enterprise Product Management (Tribold EPM™) product suite provides the core components necessary to centralize, configure, integrate and maintain the CSP‟s product and service portfolio across the enterprise.

At the heart of the solution is the central product and service catalog, which brings together into a single master all of the commercial and technical elements that define the reusable product and service building blocks and resulting offers.

The Tribold EPM™ user interface provides a single point-of-entry and single point-of- access to the master product and service data, through which users can perform all the activities necessary to manage the full catalog of product offerings and underlying services, including the creation, modification, reuse, launch, maintenance and retirement of products and services.

The open, standards- and SOA-based Tribold integration framework provides the necessary infrastructure to interface product and service data to BSS and OSS systems in an automated and efficient fashion, including Order Capture, CRM, Billing, Order Management, Mediation, Provisioning, Online Portals and more.

TM Forum has reviewed and approved the self-assessment of the product listed here against Information Framework (SID) version 9.5 Domains/Aggregate Business Entities. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.

Scope of Assessment – Information Framework Footprint

The following figure illustrates the Information Framework Level 1 ABEs that were presented in scope for the Assessment.

SID Footprint Diagram with Tribold EPM Product Mapping

Information Framework (SID) Conformance – Summary

The following chart gives an overview of the conformance scores granted to the ABEs presented in scope for the Tribold Enterprise Product Management (EPM™) V5.1 Information Framework Assessment. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7, with 1 being the lowest, 3 being the acceptable minimum, and 7 being the highest level of conformance.

Tribold EPM™ V5.1 Information Frameworx 9.5 – Product Conformance Result

Information Framework (SID) Conformance – with Comments

The following chart gives details of the conformance scores granted to the ABEs presented in scope for the Tribold Enterprise Product Management (EPM™) V5.1 Information Framework Assessment.

Assessed eTOM Conformance
eTOM Process Element	Assessed Domain	Conformance Level	Comment
Within Level 1: 1.2.1 – Marketing & Offer Management	Product	N/A (Level 1 Processes are not assessed)	The following Level 2 process elements were assessed for this Level 1 process: 1.2.1.1 – Market Strategy & Policy 1.2.1.2 – Product & Offer Portfolio Planning 1.2.1.3 – Product & Offer Capability Delivery 1.2.1.5 – Product & Offer Development & Retirement
Within Level 2: 1.2.1.1 – Market Strategy & Policy	Product	Scope Partially Conformant (2)	Partially Conformant Three level 3 eTOM process elements have been assessed here for conformance, these are: 1.2.1.1.1 – Gather & Analyze Market Information 1.2.1.1.3 – Establish Market Segments 1.2.1.1.4 – Link Market Segments & Products These process elements have some detailed requirements that are not supported (see for each below). Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.1.1 – Gather & Analyze Market Information	Product	Scope Partially Conformant (4)	Partially Conformant Some detailed requirements are not supported. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.1.3 – Establish Market Segments	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.1.4 – Link Market Segments & Products	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.2 – Product & Offer Portfolio Planning	Product	Scope Partially Conformant (2)	Partially Conformant Two level 3 eTOM processes have been assessed here for conformance, these are: 1.2.1.2.1 – Gather & Analyze Product Information 1.2.1.2.2 – Establish Product Portfolio Strategy These process elements have some detailed requirements that are not supported (see for each below). Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.2.1 – Gather & Analyze Product Information	Product	Scope Partially Conformant (4)	Partially Conformant Some detailed requirements are not supported. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.2.2 – Establish Product Portfolio Strategy	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 2: 1.2.1.3 – Product & Offer Capability Delivery	Product	Scope Partially Conformant (2)	Partially Conformant One level 3 eTOM process element has been assessed here for conformance, this is: 1.2.1.3.1 – Define Product Capability Requirements Not all contained Level 3 process elements are in scope for the assessment. Some potential interactions are not relevant. Note that the support provided can involve manual action facilitated by the automated support. S See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.3.1 – Define Product Capability Requirements	Product	Scope Fully Conformant (5)	Conformant Some potential interactions are not relevant. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 2: 1.2.1.5 – Product & Offer Development & Retirement	Product	Scope Partially Conformant (2)	Partially Conformant Seven level 3 eTOM process elements have been assessed here for conformance, these are: 1.2.1.5.1 – Gather & Analyze New Product Ideas 1.2.1.5.3 – Develop New Product Business Proposal 1.2.1.5.4 – Develop Product Commercialization Strategy 1.2.1.5.5 – Develop Detailed Product Specifications 1.2.1.5.6 – Manage Product Development 1.2.1.5.7 – Launch New Products 1.2.1.5.8 – Manage Product Exit Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.1 – Gather & Analyze New Product Ideas	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.3 – Develop New Product Business Proposal	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.4 – Develop Product Commercialization Strategy	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.5 – Develop Detailed Product Specifications	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.6 – Manage Product Development	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.7 – Launch New Products	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.1.5.8 – Manage Product Exit	Product	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 1: 1.2.2 Service Development & Management	Service	N/A (Level 1 Processes are not assessed)	The following Level 2 process elements were assessed: 1.2.2.1 – Service Strategy & Planning 1.2.2.3 – Service Development & Retirement 1.2.3.1 – Resource Strategy & Planning 1.2.3.3 – Resource Development & Retirement
Within Level 2: 1.2.2.1 – Service Strategy & Planning	Service	Scope Partially Conformant (2)	Partially Conformant One level 3 eTOM process element has been assessed here for conformance, this is: 1.2.1.5.1 – Gather & Analyze Service Information Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.2.1.1 – Gather & Analyze Service Information	Service	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 2: 1.2.2.3 – Service Development & Retirement	Service	Scope Partially Conformant (2)	Partially Conformant Three level 3 eTOM process elements have been assessed here for conformance, these are: 1.2.2.3.1 – Gather & Analyze New Service Ideas 1.2.2.3.3 – Develop New Service Business Proposal 1.2.2.3.4 – Develop Detailed Service Specifications Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.2.3.1 – Gather & Analyze New Service Ideas	Service	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.2.3.3 – Develop New Service Business Proposal	Service	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.2.3.4 – Develop Detailed Service Specifications	Service	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 2: 1.2.3.1 – Resource Strategy & Planning	Resource	Scope Partially Conformant (2)	Partially Conformant One level 3 eTOM process elements has been assessed here for conformance, this is: 1.2.3.1.1 – Gather & Analyze Resource Information Some detailed requirements are not supported. Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.3.1.1 – Gather & Analyze Resource Information	Resource	Scope Partially Conformant (4)	Partially Conformant Some detailed requirements are not supported. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
Within Level 2: 1.2.3.3 – Resource Development & Retirement	Resource	Scope Partially Conformant (2)	Partially Conformant Two level 3 eTOM process elements have been assessed here for conformance, these are: 1.2.3.3.1 – Gather & Analyze New Resource Ideas 1.2.3.3.4 – Develop Detailed Resource Specifications Not all contained Level 3 process elements are in scope for the assessment. Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.3.3.1 – Gather & Analyze New Resource Ideas	Resource	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.
1.2.3.3.4 – Develop Detailed Resource Specifications	Resource	Scope Fully Conformant (5)	Conformant Note that the support provided can involve manual action facilitated by the automated support. See the Process Mapping descriptions in Chapter 3 for further details.

Report Misuse: Frameworx conformance is an important part of enabling the communications industry maintain profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at[email protected].

Disclaimer: TeleManagement Forum has conducted no independent testing of the product for compliance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-certified by the supplier or seller for adherence to the TeleManagement Forum framework or standard in question. Accordingly, under no circumstances will TeleManagement Forum be liable for any direct or indirect damages or any costs or losses resulting from the the use or reliance by any party of or upon such certification.

Training & Certification

Tribold Enterprise Product Management (EPM™) – Product Overview

Scope of Assessment – Information Framework Footprint

Information Framework (SID) Conformance – Summary

Information Framework (SID) Conformance – with Comments

Training & Certification