Company: Verizon
Implementation Title: VES – Service Assurance and Billing
Implementation Version: N/A
Frameworx Version: Version 14.5
Business Process Framework version: Version 14.5
Assessment Completion Date: October 2015
Detailed Certification Report: Verizon Enterprise Solutions – Service Assurance & Billing Fx14.5 Conformance Certification Report V1.0

Business Process Framework Assessment Summary

TM Forum has reviewed and approved the self-assessment of the implementation listed here against Business Process Framework (eTOM) version 14.5 processes elements. Each process element was measured using the Business Process Framework (eTOM) conformance scale.

Scope of Assessment – Business Process Framework Footprint

The following figures represent the Business Process Framework Level 2 processes (high-lighted in blue) that were presented in scope for the assessment.

Operations Level 2 processes in scope for Verizon VES Assessment

The following graph represents the Business Process Framework Level 2 processes that were submitted for the Assessment and the coverage of the Level 2 processes in terms of number of Level 3 processes submitted in scope.

Level 2 processes submitted for Frameworx Conformance Assessment showing coverage for the contained Level 3 processes

Implementation Conformance Summary – Business Process Framework

The following chart gives an overview of the conformance scores granted to the Business Process Framework Level 3 processes presented in scope for Verizon VRD, Business Process Framework Assessment.

Business Process Framework – Conformance Result Summary

Implementation Conformance Detailed – Business Process Framework

For more comprehensive results for the overall Assessment, please access the full Certification Report in the Downloads area below.

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Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.