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Home Page > Certifications Awarded > WeDo Technologies RAID Version 6.3 > WeDo Technologies RAID Version 6.3-Business Process Framework


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wedo-technologiesCompany: WeDo Technologies
Product Title: RAID
Product Version: Version 6.3
Frameworx Version: Version 11.5
Business Process Framework Version: Version 9.0
Assessment Completion Date: June 2012
Detailed Certification Report: WeDo Technologies RAID Version 6.3 Detailed Conformance Report

Business Process Framework Assessment Summary

TM Forum has reviewed and approved the self-certification of the product listed here against Business Process Framework (eTOM) version 9.0 processes elements. Each process element was measured using the Business Process Framework (eTOM) compliance scale.

Scope of Assessment – Business Process Framework Footprint

The following figures represent Business Process Framework Level 2 & Level 3 processes that were presented in scope for the assessment, and the textual callouts represent the modules of the WeDo Technologies RAID Product that were assessed and support the corresponding eTOM processes. Note that while the Level 4 Business Process Framework processes are included in the diagram, the assessment was carried out for the Level 3 processes only.

WeDo_RAID-BPF-01

Business Process Framework Assessment Scope – Revenue Assurance Management

Product Conformance Summary – Business Process Framework

The following chart gives an overview of the conformance scores granted to the Business Process Framework Level 2 & Level 3 processes presented in scope for the WeDo Technologies RAID Product Business Process Framework Assessment.

WeDo_RAID-BPF-02

Product Conformance Summary – Business Process Framework

Product Conformance Detailed – Business Process Framework

WeDo Technologies RAID Version 6.3 Product Conformance – Business Process Framework (eTOM)

eTOM process element

Conformance Score

Comment

Within Level 1:
1.3.2 – Enterprise Risk Management

N/A
(Level 1 Processes are not assessed)

The following Level 2 process elements were submitted in scope for this Level 1 process:
1.3.2.6 – Revenue Assurance Management

Within Level 2:
1.3.2.6 – Revenue Assurance Management

Fully Conformant
(3)

Fully Conformant
The following Level 3 processes were assessed for conformance:

1.3.2.6.1 – Manage Revenue Assurance Policy Framework
1.3.2.6.2 – Manage Revenue Assurance Operations
1.3.2.6.3 – Support Revenue Assurance Operations

These processes represent the full scope (3 out of 3) of level 3 processes defined within this Level 2 process.

The three level 3 processes in scope for assessment resulted in full conformance with the Business Process Framework (eTOM) with no deviations found.

Note that the support provided can involve manual action facilitated by the automated support.

1.3.2.6.1 – Manage Revenue Assurance Policy Framework

Fully Conformant
(5)

Fully Conformant
Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) with no deviations.

Note that some of the support provided involves manual interaction; in some cases such support is facilitated by available automated support.

1.3.2.6.2 – Manage Revenue Assurance Operations

Fully Conformant
(5)

Fully Conformant
Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) with no deviations.

Note that some of the support provided involves manual interaction; in some cases such support is facilitated by available automated support.

1.3.2.6.3 – Support Revenue Assurance Operations

Fully Conformant
(5)

Fully Conformant
Supporting evidence and documentation submitted for the assessment of this level 3 process fulfilled alignment criteria with the standard Business Process Framework (eTOM) with no deviations.

Note that some of the support provided involves manual interaction; in some cases such support is facilitated by available automated support.

Report Misuse: Frameworx conformance is an important part of enabling the communications industry maintains profitability as it migrates to new services and new business models. Gaining the conformance mark represents a significant investment by both suppliers and service providers. If you feel a company is misusing the conformance mark then please let us know at [email protected].

Disclaimer. TeleManagement Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TeleManagement Forum framework or standard in question. Accordingly, under no circumstances will TeleManagement Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.


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