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Press release

OSS BSS System and Platform Market Will be Worth US$70.97 Billion by 2024 at a CAGR of 10.5%; Industry Analysis, Share, Size, Trends, Forecast up to 2024 – TMR

Transparency Market Research (TMR) has declared the release of a new report on the OSS BSS system and platform market. The report examines the competitive dynamics, segmentation, and major drivers and restraints of the OSS BSS system and platform market in order to provide a complete overview. The report is titled 'OSS BSS System and Platform Market (Component - OSS (Network Design

Press release

Apttus and Comptel collaborate to deliver B2C customer journey system on Salesforce framework

Apttus and Comptel have announced the launch of a new end-to-end offering for the consumer communications segment. This joint solution, developed by Comptel and Apttus, was built on the recently announced Salesforce Communication Industry Framework. It empowers communications service providers (CSPs) to enable personalised customer journeys and provides an analytics-driven, context

Press release

You’re an OSS expert. Have you heard about GDPR?

General Data Protection Regulation (GDPR). It seems to be gaining momentum as a framework for personal data protection. Various governments have been releasing data protection Acts of their own lately too. At the moment the focus appears to be on data privacy within public bodies, but big business is sure to be required to meet similar demands too.It hadn’t really dawned on me ju

Press release

Khó đưa ra định nghĩa về “Thành phố thông minh”

Press release

Apttus and Comptel Collaborate to Deliver B2C Customer Journey Solution Built on the Salesforce Communications Industry Framework

SAN MATEO, Calif., Oct. 4, 2016 /PRNewswire/ -- Apttus, a category-defining Quote-to-Cash solution provider, and Comptel Corporation, today announced the launch of a new end-to-end offering for the consumer communications segment. As CSPs (Communications Service Providers) evolve to meet the demands of modern business, they've turned to leading cloud solutions to complete their cu

Press release

Yinchuan e la via cinese alle smart city

Press release

Best Practices for Jumpstarting Your Governance Efforts

Welcome to my blog and my next entry in my series dealing with Governance within business enterprises. To date I’ve provided my thoughts as to the meaning of core concepts (Governance, Management, Data, Information, Strategy and Tactic) and used these concepts to define what I believe a Governance Program represents (or should represent) within an organization, that is, a Busines

Press release

Creating actionable insights from customer experience awareness

In today’s ICT marketplace almost all networks provide a comparably high degree of objectively measurable quality. As a result, quality alone is no longer sufficient to distinguish a service provider from the competition and ensure customer loyalty. Instead, customer experience awareness has emerged as one of the most important business enablers for service providers, by helping

Press release

Salesforce Named a Market Leader in Ovum’s Telecom CRM Decision Matrix

For the second year in a row, Salesforce is honored to be named a Market Leader in Ovum’s Decision Matrix “Selecting a CRM Solution for Telecoms, 2016–17.” The report clearly establishes Salesforce as a market leader and “a force to reckon with” in the telecommunications CRM space. This significant recognition is a direct result of Salesforce’s strong momentum and cus

Press release

Orchestration – Get Ready for the Platform Revolution

TM Forum has published a new report, “Orchestration: Get ready for the platform revolution,” that examines the state of orchestration in service provider networks. Packet Design was a sponsor of the report that was authored by Dawn Bushaus, based on TM Forum research.The primary research consisted of interviews with 53 people in 33 service provider companies around the world.

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