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Best Practices for Jumpstarting Your Governance Efforts
Welcome to my blog and my next entry in my series dealing with Governance within business enterprises. To date I’ve provided my thoughts as to the meaning of core concepts (Governance, Management, Data, Information, Strategy and Tactic) and used these concepts to define what I believe a Governance Program represents (or should represent) within an organization, that is, a Busines
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Creating actionable insights from customer experience awareness
In today’s ICT marketplace almost all networks provide a comparably high degree of objectively measurable quality. As a result, quality alone is no longer sufficient to distinguish a service provider from the competition and ensure customer loyalty. Instead, customer experience awareness has emerged as one of the most important business enablers for service providers, by helping
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Salesforce Named a Market Leader in Ovum’s Telecom CRM Decision Matrix
For the second year in a row, Salesforce is honored to be named a Market Leader in Ovum’s Decision Matrix “Selecting a CRM Solution for Telecoms, 2016–17.” The report clearly establishes Salesforce as a market leader and “a force to reckon with” in the telecommunications CRM space. This significant recognition is a direct result of Salesforce’s strong momentum and cus
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Orchestration – Get Ready for the Platform Revolution
TM Forum has published a new report, “Orchestration: Get ready for the platform revolution,” that examines the state of orchestration in service provider networks. Packet Design was a sponsor of the report that was authored by Dawn Bushaus, based on TM Forum research.The primary research consisted of interviews with 53 people in 33 service provider companies around the world.
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Bigger, Better, Faster, Stronger – Leveraging Big Data
When it comes to business, sometimes bigger is better. And to get bigger you need better revenues, faster processes, stronger profits, more customers, larger products, or harder working employees… you get the picture. All of this ambitious big thinking results in one thing: Big Data.Big data doesn’t have to be a burden; it’s an opportunity. Big data can arm companies with ind
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Smart Cities Council to Back Tech Acquisitions in 5 US Locations
The Smart Cities Council will give five to-be-determined U.S. cities grants in support of their procurements and deployments of smart technologies in an effort to advance livability, workability and sustainability efforts in those locations.The council said Monday it will conduct a one-day, custom-designed readiness program workshop for the government leaders, commercial and a
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Smart cities: How China is leading the world
Major global conference examines the role technology and data will play in urban areas now and in the future.By 2050, 66 per cent of the world's population will live in cities, up from 54 per cent in 2014.It's a problem presenting major headaches to city planners around the world, from London to Dubai, New York to Tel Aviv. But surprisingly, while the cities may change, the main ch
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Open Source Getting on My Nerves
Open source people can be so annoying.I realize that is not a politically correct thing to say right now, especially as I sit on an airplane headed for Seattle and the OpenDaylight Summit, which will be swarming with open source people and/or those singing the praises of the open source community and its processes.Speaking selfishly, however, open source processes can take the fun
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Smart Cities Council Joins the White House Commitment to Further Advance Smart Cities in the U.S.
Smart Cities Council Joins the White House Commitment to Further Advance Smart Cities in the U.S. Smart Cities Council Member Companies to Provide Additional Benefits (Washington, D.C.) – September 26, 2016 – Smart Cities Council, the world’s largest smart cities network, will award five challenge grants to help five American cities apply smart technologies to improve urban
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OPNFV Technical Overview
Technical OverviewOpen Platform for NFV (OPNFV) facilitates the development and evolution of NFV components across various open source ecosystems. Through system level integration, deployment and testing, OPNFV constructs a reference NFV platform to accelerate the transformation of enterprise and service provider networks. Goals include accelerating time to market for NFV solutions