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Press release

Comptel Partnerships to Introduce Fresh Digital Service Approaches at TM Forum Live! 2016

Technology partnerships are crucial to innovation in telecommunications. At next week’s TM Forum Live! 2016, Comptel will demonstrate the outcome of several recent industry collaborations, all of which are designed to introduce new approaches to digital service delivery, customer engagement, data monetisation and networking.Comptel is taking part in three distinct partner-driven

Press release

Orchestrating Smarter Healthcare

TM Forum Catalyst explores how delivering many service levels to disparate devices on one virtualized network makes remote patient monitoring a reality. In the vast Internet of Things (IoT) market, it’s not always easy for service providers to stand out and offer something that truly sets them apart. But with the right technology partners and a little help from industry organiza

Press release

5 Tactical Approaches To Revenue Assurance For Broadband

Every year, communication service providers face billions of dollars in lost revenue. Service theft, human oversight, and provisioning or service catalog errors affect providers in every region — even if you don’t realize it.In North America alone, the Communications Fraud Control Association (CFCA) estimates that service providers incur more than $1billion in lost revenue from

Press release

Salesforce Creates Communications Industry Framework to Modernize and Bring Communications Service Providers to the Cloud

We all know that the communications industry is facing enormous disruption. New, over-the-top players, such as Amazon, Facebook and Google, threaten traditional business models. At the same time, operators struggle to provide customers, who are shopping for services or resolving issues across separate channels, with a seamless experience. In fact, according to our “2016 Connected

Press release

TM forum live 2016: Ericsson highlights transformative it

Ericsson to showcase industry-leading OSS/BSS products and services that power customer, service, infrastructure and organizational transformationPresentations to focus on personalization, customer experience management, digital healthcare ecosystem evolution, and virtualized and hybrid network managementEricsson (NASDAQ:ERIC) will exhibit and present at TM Forum Live! 2016, highli

Press release

Salesforce Targets CSPs With New Cloud Framework

Salesforce is eyeing a bigger slice of business with communications service providers (CSPs) after launching a new framework aimed at helping companies shift their critical systems into the cloud.The cloud-computing pioneer already sells its CRM (customer relationship management) software to CSPs but sees bigger opportunities in the business-to-consumer (B2C) market if it can remov

Press release

Salesforce Sets Sights On Telecom

Salesforce, focused on offering solutions to industry verticals of late, has set its sights on modernizing operations in the telecom sector -- with the help of its partners.The CRM leader based in San Francisco on Wednesday released a Communications Industry Framework that lays out how to best implement solutions built on its platform for communication service providers (CSPs). The

Press release

Intraway Introduces its Business Solutions over NFV/ SDN and Legacy Systems at TM Forum Live 2016

Nice, France – Intraway, a leading provider of software solutions for operations and business support (OSS/BSS) for telecommunications operators and service providers, proudly presents the features and benefits of its Intraway Symphonica solution. This innovative new product enables competitive service providers to accelerate and scale business services.Competitive service provi

Press release

DigitalRoute to participate in TM Forum Business Data Services Catalyst

DigitalRoute, a provider of data integration solutions globally, has announced its participation in the TM Forum’s Business Data Services Catalyst.The Catalyst will demonstrate how NFV and SDN technologies, combined with an omni-channel, catalog-driven approach can enable telcos to move away from the costly, one-off business data services they have traditionally offered (supporte

Press release

Big data openness means much more than open data

Big data has been around a long time but more recent talk of ‘open data’ is changing perspectives on how to best utilize data wherever it resides and in whatever format. Big data and the newer phenomenon ‘open data’ are closely related but they’re not the same. Both types of data can transform the world, but when government turns big data into open data it’s especially

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TM Forum — How to manage Digital Transformation, Agile Business Operations & Connected Digital Ecosystems

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