GB1004G Digital Transformation Assurance Guidebook v2.0.0

The purpose of this document is to establish a standardized framework for Business Assurance (BA) in Digital Transformation, ensuring financial integrity, operational resilience, and regulatory compliance as telecom operators transition to AI-native, cloud-driven, and service-oriented business models. Digital transformation introduces new risks, including budget overruns, revenue leakage, cybersecurity threats, regulatory complexities, and system incompatibilities, making Business Assurance a critical function for risk mitigation and performance optimization.

By embedding Business Assurance principles into Digital Transformations, this document serves as a strategic guide for telecom operators, digital service providers, and ecosystem partners to navigate the complexities of digital transformation while ensuring financial viability, technology resilience, and long-term sustainability.