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TMFC007 Service Order Management v1.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.0
Release Status: Archived
Details:
The Service Order Management (SOM) is the entry point of the Product Domain. It is in charge of Customer-Facing-Service (CFS) delivery on resources (network and service platforms equipment). The SOM exposes in particular the API "ServiceOrder". It is...
Standard(s): Integration Framework
IG1171 ODA Component Definition v4.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.0
Release Status: Archived
Details:
This document describes reasons for defining an ODA Component (detailed in Open Digital Architecture Whitepaper), stemming from the need for an agile approach that encompasses business needs, network structure, and operational challenges. The documen...
Standard(s): Best Practices
GB1025 Data Governance Maturity Model v1.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.0
Release Status: Archived
Details:
The purpose of this guide is to provide a detailed description of the Process, People and Technology-related aspects for each criteria at each level of maturity of the Data Governance subdimension - as defined in the Data dimension of TM Forum's Digi...
GB997B Digital Maturity Model Assessment Guide/Wiki v2.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.0
Release Status: Archived
Details:
The Digital Maturity Model (DMM) Assessor Guide/Wiki provides organizations embarking on their guided DMM assessment, led by certified DMM practitioners, with an extensive and clear understanding for each criteria of the Digital Maturity Model. It pr...
TR284A Closed Loop AI Models – Anomaly Management v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
In this technical report, the Closed Loop Automation project has identified the data collection, data processing, model selection, model training and model testing activities, as well as the ensemble of models that are useful by use case for Anomaly ...
Standard(s): Best Practices
IG1219B Anomaly Management Business Process for eTOM v1.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.0
Release Status: Archived
Details:
Detecting, preventing and diagnosing unexpected anomalous conditions characterizes anomaly management. As autonomy, heterogeneity, scale and dynamicity of ICT environments increase, it introduces difficulties, as well as complexities of managing reso...
Standard(s): Business Process Framework (eTOM)
AI Closed Loop Automation – Anomaly Detection and Resolution v2.1.0 (IG1219)
Maturity Level: Level 4 - Forum Approved
Document version: 2.1.0
Release Status: Production
Details:
The Network and Service Operations of the future cannot continue to operate with the traditional approach, especially with virtualization and the dynamic nature of the virtualized network with VNFs, CNFs and SDN. The rate at which these networks can ...
Standard(s): Best Practices
IG1235 Customer Experience Management Glossary v1.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.0
Release Status: Archived
Details:
There is a foundational visibility gap in today’s digital customer engagements across the touchpoints of the CSP organization, the business and IT omnichannel journeys that enable the customer experience around our services and enabling the use for...
TMF703B Entity Inventory API Conformance Profile v4.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.0
Release Status: Production
Details:
The Entity Inventory API allows the management of the entire lifecycle of the inventory elements including (managed entities and associations). Entity Inventory is primarily intended to address those entities which may not be addressed by any of Prod...
Standard(s): Open APIs
TMF703 Entity Inventory API User Guide v4.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.0
Release Status: Production
Details:
The Entity Inventory API allows the management of the entire lifecycle of the inventory elements including (managed entities and associations). Entity Inventory is primarily intended to address those entities which may not be addressed by any of Prod...
Standard(s): Open APIs
TMF677 Usage Consumption Management API User Guide v4.0.0
Maturity Level: Level 4 - Forum Approved
Document version: 4.0.0
Release Status: Production
Details:
The following document is the user guide of the REST API for Usage Consumption. It includes the model definition as well as all available operations. It describes a single managed resource called QueryUsageConsumption. QueryUsageConsumption is a Ta...
Standard(s): Open APIs
TMF671B Promotion API Conformance Profile v4.1.0
Maturity Level: Level 4 - Forum Approved
Document version: 4.1.0
Release Status: Production
Details:
Promotions are known as additional discounts, vouchers, bonus or gifts to a party who meets the pre-defined criteria. Using promotion, the enterprise can attract customers and encourage more consumption, especially continuous purchases. This API is ...
Standard(s): Open APIs