• IG1275 Ecosystem Taxonomy v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    This document captures the essential set of key definitions of terms that are generally used in the area of business ecosystems and ecosystem modelling. These terms act as a guide to help ensure consistency in understanding. They are leveraged by the...

    Standard(s): Best Practices

  • IG1190L AIOps Service Desk Management v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    This paper aims to cover the Service Desk Management process in AIOps, i.e., in operations where AI components have been or will be deployed at a significant scale. According to ITIL 4, “the purpose of the service desk practice is to capture deman...

    Standard(s): Best Practices

  • GB1033A Functional Framework Addendum v22.0

    Maturity Level: Level 3 - Team Approved

    Document version: 22.0.0

    Release Status: Pre-production

    Details:

    This addendum is a set of detailed slides that show all the functions of the Functional Framework in their respective domain and sub domain.    

  • Autonomous Networks From Concept and Framework to Practice v1.0.0 (IG1269)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    The intent of this paper is to link the autonomous networks concept and framework to a practice model that provides direction guidance to the operation. The practice model is formulated as a result of mapping the TM Forum Autonomous Networks Concept ...

    Standard(s): Best Practices

  • RN332 Business Process Framework Release Notes v21.5

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition of ...

    Standard(s): Business Process Framework (eTOM)

  • READ ME FIRST NOTE Business Process Framework v21.5

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition of ...

    Standard(s): Business Process Framework (eTOM)

  • RN315 Application Framework Release Notes v21.5

    Maturity Level: General availability (GA)

    Document version: 21.5.0

    Release Status: Archived

    Details:

    This document provides the overview content of the Application Framework (originally known as TAM) and it will identify the changes introduced in this current release.

    Standard(s): Application Framework (TAM)

  • RN314 Revenue Assurance Solution Suite Release Notes v5.1.0

    Maturity Level: General availability (GA)

    Document version: 5.1.0

    Release Status: Archived

    Details:

    This document provides guidance on how to get started in using and applying the Revenue Assurance Solution Suite by describing the contents and the correct versions which make up the solution suite.

    Standard(s): Best Practices

  • GB1033-1 Functional Framework Excel v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    At its core, the Functional Framework is a Function map supporting the business processes and producing / consuming Information from Information Framework of Service Provider type of enterprise. It includes descriptions and hierarchical groupings tha...

  • GB1033 Functional Framework Guidebook v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    At its core, the Functional Framework is a Function map supporting the business processes and producing / consuming Information from Information Framework of Service Provider type of enterprise. It includes descriptions and hierarchical groupings tha...

  • READ ME FIRST NOTE Information Framework v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    This READ ME FIRST NOTE provides the list of Information Framework documents in this release and the suggested order in which to read the documents.  

    Standard(s): Information Framework (SID)

  • RN310 Information Framework Release Notes v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    This release of the Information Framework contains enhancements to it, including: Publishing process fully driven by RSA – i.e., all information provided by the guidebook addenda is available in RSA as a “single source of truth” Simplifie...

    Standard(s): Information Framework (SID)