• Service Inventory Interface R14.5.1

    Resources include:

    Service Inventory Business Agreement R14.5.1

    RN349 Service Inventory Release Notes R14.5.1

    Service Inventory Interface Package R14.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 14/05/2000

    Details:

    This is the initial release of the SID Service Inventory interface. It is based on and extends previous work on Generic Inventory interfaces.In previous activities, the Inventory team developed a set of generic interfaces for Query, Update, Notificat...

    Standard(s): Integration Framework

  • TMF063 Probable Causes Technical Specification 1.5

    Resources include:

    RN338 Probable Causes Specification Release Notes R14

    TMF063 Probable Causes Technical Specification V1.6.2

    TMF063A Probable Causes Technical Specification V1.6.2

    Maturity Level: Level 4 - Forum Approved

    Details:

    This technical specification describes the recommended Probable Causes to use in the Resource Alarm Management interface. Release 1.5 features new probable causes that are adding GPON coverage.

    Standard(s): Integration Framework

  • Entity Provisioning Interface R14.5.1

    Resources include:

    Entity Provisioning Business Agreement R14.5.1

    Entity Provisioning Information Agreement R14.5.1

    MTOSI 4.0 RP Mapping to EP Interface

    More

    Maturity Level: Level 4 - Forum Approved

    Details:

    This is the initial release of the Entity Provisioning interface. It is based on and extends previous work on resource provisioning. This interface covers entity provisioning where “entity” applies to, at least, service and resource (other kinds...

    Standard(s): Integration Framework

  • MTOSI 4.0

    Resources include:

    MTOSI 4.0 Implementation Statement

    Resource Management & Operations related – DM-DDPs – ManageResourceInventory (MRI)

    Resource Management & Operations related – DM-DDPs – NetworkResourceAssurance (NRA)

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 4

    Details:

    Release 4.0 of the MTOSI product is a major release introducing the following new feature: - Test and Diagnostics for both Resource and Service Management. The feature is packaged as a single DDP called “Test Management”. The data model and ope...

    Standard(s): Integration Framework

  • Customer Experience Management Index (CEMI) Release 1.0

    Resources include:

    RN341 Customer Experience Management Index (CEMI) Release Notes R1.0

    TR193 Customer Experience Management Index v1.3

    TR193A CEMI Matrix Model Workbook v1.2

    Maturity Level: Level 4 - Forum Approved

    Details:

    Establishment of Methodology to measure a cross business Index in the Customer Experience space

    Standard(s): Best Practices

  • GB921 Business Process Framework R13.5 (PDF)

    Resources include:

    Business Process Framework R13.5 Processes (Excel)

    Frameworx 13.5 Model Files MDB

    Frameworx 13.5 Model Files XML

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 13.5.0

    Details:

    This Release 13.5 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 13.5, with updates in the following main areas: - New process content being gathered into the core Model and Framework from material ...

    Standard(s): Business Process Framework (eTOM)

  • GB921 Business Process Framework R13.5 (word)

    Resources include:

    Business Process Framework R13.5 Processes (Excel)

    Frameworx 13.5 Model Files MDB

    Frameworx 13.5 Model Files XML

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 13-May-2015

    Details:

    This Release 13.5 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 13.5, with updates in the following main areas: - New process content being gathered into the core Model and Framework from material ...

    Standard(s): Business Process Framework (eTOM)

  • Business Process Framework (eTOM) for Digital Health V1.13.3

    Resources include:

    GB921 Business Process Framework Digital Health Processes (Excel) R13.5

    GB921 Business Process Framework Implementing Process Flows R13.5 (PDF)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.13.3

    Details:

    This document represents a specific way of applying the Process Framework in the context of a specific industry domain or market segment, in this case the digital health industry particularly as concerned with management of equipment, monitoring, etc...

    Standard(s): Business Process Framework (eTOM)

  • GB941 Revenue Assurance Solution Suite 4.5

    Resources include:

    GB941 A Revenue Assurance KPI Metrics Workbook Excel Document V3.4.1

    GB941 Main Revenue Assurance Guidebook v3.5.1

    GB941A Revenue Assurance KPI Metrics Workbook Instructions V3.2.1

    More

    Maturity Level: Level 4 - Forum Approved

    Details:

    Revenue Assurance Solution Suite 4.5 is a major release incorporating a completely new version of the GB941 Revenue Assurance Maturity Model - Addendum B and a new GB941-B RAMM questionnaire (Excel). This revision is designed to encompass emerging tr...

    Standard(s): Best Practices

  • GB922 Information Framework R14.0 (PDF)

    Resources include:

    READ ME FIRST NOTE Information Framework R14.0

    GB922 13.5 to 14.0 Information Framework Model Differences

    GB922 Getting Started with Information Framework R14.0 (PDF)

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 14

    Details:

    Release 14.0 represents a major release of the Information Framework (SID) with model and guide book changes to which 80-100 members have contributed. Enhancements include a new Engaged Party (Preliminary) domain, Loyalty Program, Customer Account Ba...

    Standard(s): Information Framework (SID)

  • GB922 Information Framework R14.0 (word)

    Resources include:

    READ ME FIRST NOTE Information Framework R14.0

    GB922 13.5 to 14.0 Information Framework Model Differences

    GB922 Getting Started with Information Framework R14.0 (word)

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 14

    Details:

    Release 14.0 represents a major release of the Information Framework (SID) with model and guide book changes to which 80-100 members have contributed. Enhancements include a new Engaged Party (Preliminary) domain, Loyalty Program, Customer Account Ba...

    Standard(s): Information Framework (SID)

  • GB921 Business Process Framework R14.0 (pdf)

    Resources include:

    Browsable HTML Frameworx R14.0

    Business Process Framework R14.0 Processes (Excel)

    Frameworx R14.0 Model Files MDB

    More

    Maturity Level: Level 4 - Forum Approved

    Document version: 14

    Details:

    This Release 14.0 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 14, with updates in the following main areas: - Changes to specific processes within the D/DX main document - A new guide book, GB921...

    Standard(s): Business Process Framework (eTOM)