-
Frameworx R14.5 Model Files MDB
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
Data model for use in any process modelling tool capable of importing MDB format files. * * New in this Release.
Standard(s): Business Process Framework (eTOM)
Frameworx R14.5 Model Files XML
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
Binary model that can be loaded into Casewise Corporate Modeler 2009.2 (or, where supported, can be imported into other process modelling tools) - XML Format * * New in this Release.
Standard(s): Business Process Framework (eTOM)
GB917 SLA Management Handbook, Volume 2: Concepts and Principles Release 2.5
Maturity Level: Level 3 - Team Approved
Document version: 2.5
Release Status: Archived
Details:
The objective of the SLA Management Handbook series is to assist two parties in developing a Service Level Agreement (SLA) by providing a practical view of the fundamental issues. This release of the SLA Management Handbook is a standalone document,...
Standard(s): Best Practices
GB921 Business Process Framework and ITIL Together R13.5 (PDF)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework and ITIL Together R13.5 (word)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework and ITIL Together R14.0 (PDF)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework and ITIL Together R14.0 (word)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework and ITIL Together R14.5.1 (PDF)
Maturity Level: Level 4 - Forum Approved
Document version: 5
Release Status: Archived
Details:
Included in the .zip file are the following documents: - GB921W Working Together ITIL and eTOM R11.5.0 Focuses on the overview of how the two frameworks - ITIL and the Business Process Framework (eTOM) - can work together. The frameworks are comple...
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework Concepts and Principles R13.0
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework Digital Health Processes (Excel) R13.5
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
GB921 Frameworx 13.5_eHealth_v1-13-0 HTML
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework Getting Started R13.5 (PDF)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework Getting Started R13.5 (word)
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Standard(s): Business Process Framework (eTOM)