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TR206 Exploring SES Service Development Scenarios through ITIL and the Process Framework V1.3.1
Document version: 1.3.1
Release Status: Archived
Details:
This document presents a scenarios-based approach for delivering digital services with eTOM and ITIL.
Standard(s): Business Process Framework (eTOM)
TR211 Business Partnering Guide Touch Points Resource R15.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 2.0.1
Release Status: Archived
Details:
This extension to TR211 Business Partnering Guide provides mappings from business services to touchpoints and from touchpoints to information elements, along with a complete reference to the current collection of touchpoints.
Standard(s): Best Practices
Information Framework (SID) Release 15.0 HTML Model – PNG
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.0
Release Status: Archived
Details:
Information Framework (SID) Release 15.0 HTML web browsable model with figures in .png format Using HTML versions: ActiveX controls must be enabled to view the HTML versions of the model. Please note: We recommend viewing this in a Firefox brow...
Standard(s): Information Framework (SID)
Information Framework (SID) Release 15.0 HTML Model – GIF
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.0
Release Status: Archived
Details:
Information Framework (SID) Release 15.0 HTML web browsable model with figures in .gif format Using HTML versions: ActiveX controls must be enabled to view the HTML versions of the model. Please note: We recommend viewing this in a Firefox bro...
Standard(s): Information Framework (SID)
Information Framework (SID) Release 15.0 RSA Archive
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.0
Release Status: Archived
Details:
Information Framework (SID) Release 15.0 RSA Archive zip file for importing into Rational Software Architect
Standard(s): Information Framework (SID)
Information Framework (SID) Release 15.0 UML 2.2 Format
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.0
Release Status: Archived
Details:
Information Framework (SID) Release 15.0 Model in UML 2.2 format for importing into other UML modeling tools
Standard(s): Information Framework (SID)
Information Framework (SID) Release 15.0 XMI 2.4.1 Format
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.0
Release Status: Archived
Details:
Information Framework (SID) Release 15.0 Model in XMI 2.4.1 format for importing into other UML modeling tools
Standard(s): Information Framework (SID)
GB922 Information Framework Model Differences R15.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.1
Details:
This document stands as an Addendum to the Information Framework (SID), GB922 Release 15.0.1. Although not itself a core standard, it provides a report on model differences between release 14.5.1 and 15.0.1.
Standard(s): Information Framework (SID)
GB922 Base Types R14.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 14.5.1
Release Status: Archived
Details:
This guidebook covers base types that have been found to be useful during the documentation of the SID business models.
Standard(s): Information Framework (SID)
GB922 Physical Resource R15.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.3
Release Status: Archived
Details:
The Physical Resource guide book presents the management of network entities to better illustrate a complete worked example and to explain some of the more subtle parts of the model. In this release it has been updated for taking into account CR artf...
Standard(s): Information Framework (SID)
GB921DX L4 Process Decompositions R15.0.0
Maturity Level: Level 3 - Team Approved
Release Status: Archived
Details:
This document represents Volume 2 of GB921D containing processes and sub-process descriptions.
Standard(s): Business Process Framework (eTOM)
GB921 Business Process Framework (eTOM) R15.0.0
Resources include:
READ ME FIRST NOTE Business Process Framework R15.0.1
GB921P Process Framework Primer R15.0.1
GB921U User Guidelines R15.0.1
MoreMaturity Level: Level 3 - Team Approved
Document version: 14.5.1
Details:
Download the entire GB921 Business Process Framework (eTOM) R15.0.0 suite using the Download All button to the right; or download each file individually from the Assets Included listing below. This Business Process Framework (also known as eTOM) Sui...
Standard(s): Business Process Framework (eTOM)
