• TMF071 Open Digital Framework Terminology v6.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 6.0.1

    Release Status: Archived

    Details:

    This document provides a glossary of terminology relevant within EBA, DPRA, ODA and ODF documentation published in Release 19.5, DPRA Release 19.0 and DSRA Release 17.5. In addition to Open Digital Framework (ODF) terms that are introduced in the R19...

    Standard(s): Best Practices

  • GB991 Core Frameworks Concepts and Principles v19.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 19.5.1

    Release Status: Archived

    Details:

    TM Forum Frameworx is a suite of best practices and standards that provides the blueprint for effective, efficient business operations and enable a service-oriented, highly automated and efficient approach to business operations and application integ...

    Standard(s): Application Framework (TAM)

  • TMF909 API Suite Specification for NaaS v3.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.0.1

    Release Status: Production

    Details:

    API Component Suite in support of a set of Operational Domains exposing and managing “Network” Services. These services are referred to as Network as a Service (NaaS) and include all services offered from a service providers including connectivit...

    Standard(s): Open APIs

  • GB922 Product v19.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 19.5.1

    Release Status: Archived

    Details:

    In looking at ‘Product’ for the SID model, the modelers looked at Product concepts in the eTOM and member company offerings and implementations. The key concepts that were looked at were the detailed specification of products (ProductSpecificatio...

    Standard(s): Information Framework (SID)

  • Digital Organizational Transformation Ecosystem Guide v1.0.1 (IG1198)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    This guide explains why we believe that a Digital Organizational Transformation Strategy is needed and why a Digital Organizational Transformation Ecosystem (DOTE) is needed to deliver it. The digital transformation challenge usually has too many asp...

    Standard(s): Best Practices

  • Digital Organizational Transformation Approach Whitepaper v1.0.1 (IG1192)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    This Whitepaper provides an overview of the industry context driving transformation. It introduces various strategic destinations and digital transformation journeys that Communication Service Providers (CSPs) may be on. This paper also discusses dig...

    Standard(s): Best Practices

  • Enabling the Organizational Digital Journey through Talent Transformation v1.0.1 (IG1191)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Production

    Details:

    This document is an experiential illustration of how existing talent can be transformed for a more future-ready organization. Identifying the skills for future, assessing the current skill sets at individual competence levels and laying out a develop...

    Standard(s): Best Practices

  • GB922 Market Sales v19.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 19.5.1

    Release Status: Archived

    Details:

    The Market & Sales Domain represents roles, information and activities pertaining to marketing and sales strategy, capability delivery, lifecycle management and support of parties (e.g. individuals / organizations ) that move through sales lifecy...

    Standard(s): Information Framework (SID)

  • GB1006 Customer Experience Management 2025 Guidebook v2.0.1

    Maturity Level: General availability (GA)

    Document version: 2.0.1

    Release Status: Production

    Details:

    This CEM 2025 Guidebook describes the new direction that is taken on for an update of the existing Omnichannel Guideline. Appears in the following playbooks How can the Open Digital Framework help me improve my digital customer experience ...

    Standard(s): Best Practices

  • GB1002 Artificial Intelligence User Stories and Use Cases v3.0.1

    Maturity Level: General availability (GA)

    Document version: 3.0.1

    Release Status: Pre-production

    Details:

    This is the outcome of TM Forum member collaboration to identify the uses of Artificial Intelligence (AI) in Service Providers environment, and help catalog business and technical user stories, use cases and test cases. The guidebook is based on a st...

    Standard(s): Best Practices

  • GB922 Enterprise v19.5.1

    Maturity Level: General availability (GA)

    Document version: 19.5.1

    Release Status: Archived

    Details:

    The Enterprise domain represents roles, information and activities that are required to run and support a business. These concepts focus on both the setting and achieving of strategic corporate goals and objectives, as well as providing those support...

    Standard(s): Information Framework (SID)

  • GB922 Customer v19.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 19.5.1

    Release Status: Archived

    Details:

    Customers are at the center of any enterprise.  Without customers at some point in its like, an enterprise cannot exist.  Within the SID model, quite a bit of what is normally thought of as customer data resides within the Party business entity.  ...

    Standard(s): Information Framework (SID)