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    GB921DX L4 Process Decompositions v20.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 20.0.1

    Release Status: Archived

    Details:

    This document is an Addendum to the Business Process Framework. It provides further detail concerning the eTOM through definition of the process elements within the eTOM Business Process Framework, at several levels of detail. This Addendum details t...

    Standard(s): Business Process Framework (eTOM)

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    GB921D L3 Process Decompositions v20.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 20.0.1

    Release Status: Archived

    Details:

    This document is an Addendum to the Application Framework. The Application Framework (TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communica...

    Standard(s): Application Framework (TAM)

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    GB921 Business Process Framework Processes v20.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 20.0.1

    Release Status: Archived

    Details:

    This Concepts and Principles document strives to enable the reader to get a complete point of view of the compilation and creation of the core Frameworks; (business process, Information and application frameworks), explaining the reasoning to its con...

    Standard(s): Business Process Framework (eTOM)

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    IG1190F AIOps Monitoring and Event Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Production

    Details:

    The Monitoring & Event Management process enables Production teams to prevent operational issues, provide mechanisms for the early detection and resolution of incidents, filter and correlate events, ensure the integration with other service manag...

    Standard(s): Best Practices

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    IG1190E AIOps Knowledge Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Production

    Details:

    The scope of the Knowledge Management process is to ensure that all parties involved in the software engineering, in the service delivery lifecycles, and in the operations value streams, are properly and timely well informed and aware of any new rele...

    Standard(s): Best Practices

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    IG1190D AIOps Acceptance Testing v1.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    Testing is the process that ensures the quality of all new and existing software and services against expected targets and acceptance criteria, usually prescribed by business and/or process owners. In this document, our focus is on the tests perform...

    Standard(s): Best Practices

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    IG1190C AIOps Release Management v1.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    Release Management is the process that defines the strategy for which new components and changes will be deployed to Production; establishes how to package and integrate those new and updated components; plans the deployment of the new release from D...

    Standard(s): Best Practices

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    IG1190B AIOps Change Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Production

    Details:

    Change Management is the service management process that controls the lifecycle of all changes to service, system, and infrastructure components in Production environments and, in general, in any controlled environment. The Change Management process...

    Standard(s): Best Practices

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    IG1190A AIOps Configuration Management v1.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Archived

    Details:

    The Configuration Management process allows an organization to know the current version, the configuration, and the history of any component of the system and service architecture. It is a central process in service management as it enables the contr...

    Standard(s): Best Practices

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    IG1190 AIOps Service Management v3.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.0.1

    Release Status: Archived

    Details:

    Large-scale deployments of AI in operations creates huge operational challenges such as how to govern, deploy, operate, control and maintain hundreds or thousands of AI models and components which will eventually form part of their IT and network sys...

    Standard(s): Best Practices

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    IG1199 AI & DA Management Standards Introductory Guide: AI Checklists v2.0.0

    Maturity Level: Level 3 - Team Approved

    Document version: 2.0.0

    Release Status: Pre-production

    Details:

    This document provides the latest iteration of a series of AI Checklists to support practitioners in the safe and effective deployment of AI systems at scale. Our goal is to provide lightweight and practical prompts and guidance that ensure critical ...

    Standard(s): Best Practices

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    TMF071 Open Digital Framework Terminology v8.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 8.0.1

    Release Status: Archived

    Details:

    This document provides a glossary of terminology relevant within EBA, DPRA, ODA and ODF documentation published up to Release 19.5 as well as the Release 20.0 documents that have been published when this version was closed for publication. Terms from...

    Standard(s): Best Practices