• GB921 Enterprise Process Decompositions v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    The eTOM or Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition ...

    Standard(s): Best Practices

  • GB921 Resource Process Decompositions v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    The eTOM or Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition ...

    Standard(s): Best Practices

  • GB921 Service Process Decompositions v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    The eTOM or Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition ...

    Standard(s): Best Practices

  • GB922 Enterprise v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    The Enterprise domain of the Information Framework (SID) represents roles, information and activities that are required to run and support a business. These concepts focus on both the setting and achieving of strategic corporate goals and objectives,...

    Standard(s): Information Framework (SID)

  • GB922 Common v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    The Common domain of the Information Framework (SID) represents business roles, information and activities (e.g., business entities, business processes, functions, logical applications, interfaces, metrics, etc.) that support other Frameworks domains...

    Standard(s): Information Framework (SID)

  • GB922 Product v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    In looking at ‘Product’ for the Information Framework (SID) model, the modelers looked at Product concepts in the Business Process Framework (eTOM) and member company offerings and implementations. The key concepts that were looked at were the de...

    Standard(s): Information Framework (SID)

  • GB922 Customer v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Archived

    Details:

    Customers are at the center of any enterprise.  Without customers at some point in its like, an enterprise cannot exist.  Within the Information Framework (SID) model, quite a bit of what is normally thought of as customer data resides within the P...

    Standard(s): Information Framework (SID)

  • GB921 Business Partner Process Decompositions v22.5.0

    Maturity Level: General availability (GA)

    Document version: 22.5.0

    Release Status: Production

    Details:

    The eTOM or Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition ...

    Standard(s): Best Practices

  • IG1219F Closed Loop Information Model v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    The Closed Loop Information Model encompasses the information resources relevant to define and realize the automation of closed loops. The model represents the concepts and relationships, constraints, rules and operations to specify semantics related...

    Standard(s): Best Practices

  • IG1298 ESG Impact on AO and Vice Versa v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Archived

    Details:

    ESG (Environmental, Social, and Governance) is a term initially used in the context of investing, managing the risks and opportunities related to environmental, social, and governance criteria. Currently, it is expanded to a set of principles affecti...

    Standard(s): Best Practices

  • IG1295 Measuring Operations Integrity v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    Enterprises seek ways to operate unhindered with their operations, in a way that assures sustained, sound and continued production. Operational integrity is an up and coming hot topic that means safely and securely mitigating and eliminating threats ...

    Standard(s): Best Practices

  • IG1294 Introduction to Expected Demand Not Served (EDNS) v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    One of the values that CSPs offer to their customers is to provide stable and reliable networks and services. Traditionally, operations are focused on activities that can help to improve operational metrics such as MTTR (Mean Time to Repair) and M...

    Standard(s): Best Practices