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Home > Resources > Research & Analysis > EbooksBuilding the Digital Operations Center of the Future
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Publication

Building the Digital Operations Center of the Future

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Released: Thursday, November 5, 2015

Two massive changes to digital business that are occurring in parallel are setting the stage for the Operations Center of the Future (OpCF). One is the evolution of the business model to support the new digital services economy, which recognizes that services increasingly must be delivered through an ecosystem of partners. The other is a technological revolution in the form of network virtualization and automation, which makes creation of these value fabrics possible.

This Extra Insights primer focuses primarily on the technological revolution and what it means for digital businesses, particularly infrastructure and platform providers such as communications service providers and cloud providers and for their customers. Network functions virtualization (NFV) is an important early example of this.

This ebook answers:

  • What is the Operations Center of the Future?
  • How do service providers envision the OpCF?
  • What are the steps to take to create the OpCF?
  • What are the key principles for the OpCF?
  • How can you get involved in shaping the OpCF?

Authors

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Dawn Bushaus
Contributing Editor TM Forum

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