TMF623 SLA Management API REST Specification R14.5.1
- Maturity level: Level 4 - Forum Approved
Created By: API Project
This SLA API provides a standardized interface for SLA life cycle Management (SLA Negotiation, SLA configuration SLA Activation/enforcement, SLA Operations, SLA violation / consequence handling, SLA reporting) between a Customer and a Service Provider which provides offers (product with attached SLA in its catalogue) the customer can discover, browse, trigger and order.
ItÃ‚ will beÃ‚ also useful in a multi-partner environment where exchanging SLA is needed in order to allow rapid and efficient SLA life cycle management across partners environment. From the SLA perspective, duties and rights are assigned to each actor and associated roles mainly in the case where a service is composed of various components brought by different partners within federation or / and syndication models.
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