Archived versionIG1205 Gamification and Continuous Communication with Customers Whitepaper v1.0.0
- Maturity level: Level 4 - Forum Approved
Created By: Customer Experience Management
This whitepaper provides an overview of gamification concepts and their application in various industries. It elaborates on how these concepts can be used to address continuous interaction challenges and enable customer stickiness and opportunity monetization.
General Information
Document series: IG1205
Document version: 1.0.0
Status: TM Forum Approved
Document type: Introductory Guide
Team approved: 02-Oct-2020
IPR mode: RAND
TM Forum Approved: 23-Nov-2020
Date modified: 24-Nov-2020