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Digital Organizational Transformation

Image: Digital Organizational Transformation

Topics

  • Themes
    • Data & AI
    • Autonomous Operations
    • Cloud Native IT & Networks
    • Ecosystems
    • People & Planet
  • Business Architecture
  • Business Assurance
  • Digital Transformation & Maturity
  • Face of Digital Leadership
  • IoE & Digital Ecosystems

The telecoms industry is in a catch-22: New digital architectures, processes and work practices such as Agile software development, DevOps, cloud and microservices can help communications service providers (CSPs) address the pressure they’re under to cut costs and find new sources of revenue, but organizational silos and cultural issues like hierarchies, red tape and aversion to risk are standing in the way.

In the latest TM Forum Digital Transformation Tracker on culture, 75% of CSP respondents believe culture and organisation issues are a very serious or moderately serious challenge to digital transformation. The biggest challenges they identified is that they are too hierarchical with 50% of respondents acknowledging it. Until CSPs flatten their organizations and devolve decision-making, they will be unable to take risks and innovate. Indeed less than 15% of CSP respondents believe that their companies are agile or innovative enough to do this.

The TM Forum Digital Organizational Transformation project

TM Forum is leading the communications industry in digital organization and talent transformation by creating a range of best practices, thought-leading collaboration activities, and research, in addition to services such as training and coaching to get you started.

Topics

  • Themes
    • Data & AI
    • Autonomous Operations
    • Cloud Native IT & Networks
    • Ecosystems
    • People & Planet
  • Business Architecture
  • Business Assurance
  • Digital Transformation & Maturity
  • Face of Digital Leadership
  • IoE & Digital Ecosystems

Get involved across a number of digital organizational transformation initiatives

Digital organizational
transformation
Toolkit

Use the essential resources in this collection of tools, white papers, documents and more, created collaboratively by TM Forum members

Go to Toolkit

Digital organizational
transformation
Proof-of-concept Catalysts

Inspirational Catalyst projects focused on overcoming cultural and organizational transformation challenges

Go to Catalysts

Digital organizational
transformation
Working Project

As a TM Forum member see how you can get involved and add your experience and expertise in this collaboration project

Go to Project

Featured Resources & EventsGo to Resources

DOWNLOAD

FREE REPORT

Based on a survey and interviews of global leading communications service providers, this report explores how to fix the cultural divide in telecoms.

WATCH

VIDEO INTERVIEW ON DIGITAL MATURITY MODEL

Hear from Björn Menden, Detecon on the five dimensions of the Digital Maturity model (DMM) and their work on the culture dimension.

ORGANIZATION & CULTURE

PROOF OF CONCEPT

Be inspired and find out how to join a Catalyst project exploring the challenges around cultural transformation in telecoms. Go to Catalysts.

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Courses now available at the click of a button. Easily access the knowledge and…

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