TM Forum’s online certification exams are based solely on the content covered in the related course.
Online participants will be simultaneously enrolled in both the exam and its related course unless the exam requires that a lower-level certification first be achieved in that subject e.g. Practitioners-Level exams will be enrolled only if the candidate has previously gained the related Fundamentals-Level certification.
The simultaneous enrolment of an exam and its course is to recognize that a participant’s subject matter knowledge might range from low to high, and therefore an enrolled exam will not require the related course to be completed in its entirety, even though it is strongly recommended, to maximize their chances of exam success.
For group / instructor-led trainings (ILT) the related exam will be enrolled in coordination with the group’s learning manager, as/if applicable.
| Overview (Awareness-Level) / Fundamentals-Level Exams | Practitioners-Level Exams |
|---|---|
| Exam + course included in price | Exam + course included in price |
| Sit the exam immediately, upon course completion (recommended), or up to/until package access expiration | Sit the exam immediately, upon course completion (recommended), or up to/until package access expiration* *Related Fundamentals-Level certification must be already achieved |
| 1 hour duration | 1 or 2 hour duration (subject specific) |
| 40 Questions | 40 or 60 Questions |
| Mix of easy and medium level questions | Mix of easy, medium and difficult questions |
| Multiple choice questions (MCQ) format | Multiple choice questions (MCQ) format |
| Passing score 60% | Passing score 65% |
| Listing on TM Forum webpage | Listing on TM Forum webpage |
| Electronic certificate issued | Electronic certificate issued |
Note: A certification exam must be attempted within the period of package validity, otherwise the participant will be required to purchase a new package license.
exam facts
Knowledge Certification is awarded to individuals who attend a course and pass the associated exam.
Knowledge exams are run online, using our dedicated online training platform so you can take them at a time of your choice after your training.



Exam Process
Results:
Your exam result will be presented directly after submission and, if successful, your official electronic certification will be available for download.
Successful candidates will have their name and company name listed on the TM Forum website, here via the Certified Individuals search tool.
You will receive an official electronic certificate for each exam you pass. When you complete a Certification Path you will receive an e-badge that you may use as proof of certification e.g. in email signatures, on your resume.
Re-sitting the exam:
By default, you are granted 2 attempts to pass the exam, however, if you are unsuccessful you may request a re-take after 14 days at no further cost.
Contact [email protected] on or after 14 days to arrange to re-sit an exam. Note: Requests earlier than 14 cannot be processed.
Terms & Conditions:
Certifications are valid for three years.
The TM Forum reserves the right to reject any registration it deems not to meet the prerequisites.
TM Forum reserves the right to investigate what it considers suspicious scoring patterns.
Exam preparation:
Exam questions are based only on the course material. Ensuring you fully understand the material covered during the in-person or online course and revising the course support materials will be adequate preparation for the exam.
Contact us
For more information contact [email protected]