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Training Exams

All you need to know about TM Forum's certification exams.
See questions sample

TM Forum’s online certification exams are based solely on the content covered in the related course.

Online participants will be simultaneously enrolled in both the exam and its related course unless the exam requires that a lower-level certification first be achieved in that subject e.g. Practitioners-Level exams will be enrolled only if the candidate has previously gained the related Fundamentals-Level certification.

The simultaneous enrolment of an exam and its course is to recognize that a participant’s subject matter knowledge might range from low to high, and therefore an enrolled exam will not require the related course to be completed in its entirety, even though it is strongly recommended, to maximize their chances of exam success.

For group / instructor-led trainings (ILT) the related exam will be enrolled in coordination with the group’s learning manager, as/if applicable.

Overview (Awareness-Level) / Fundamentals-Level Exams Practitioners-Level Exams
Exam + course included in price Exam + course included in price
Sit the exam immediately, upon course completion (recommended), or up to/until package access expiration Sit the exam immediately, upon course completion (recommended), or up to/until package access expiration*
*Related Fundamentals-Level certification must be already achieved
1 hour duration 1 or 2 hour duration (subject specific)
40 Questions 40 or 60 Questions
Mix of easy and medium level questions Mix of easy, medium and difficult questions
Multiple choice questions (MCQ) format Multiple choice questions (MCQ) format
Passing score 60% Passing score 65%
Listing on TM Forum webpage Listing on TM Forum webpage
Electronic certificate issued Electronic certificate issued

Note: A certification exam must be attempted within the period of package validity, otherwise the participant will be required to purchase a new package license.

exam facts

Knowledge Certification is awarded to individuals who attend a course and pass the associated exam.

Knowledge exams are run online, using our dedicated online training platform so you can take them at a time of your choice after your training.


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Exam Process

  • Once launched, the exam must be completed and submitted in the allotted time.
  • You must have passed the related Fundamentals-Level exam before you can sit the Practitioners-Level exam.
  • Exams are open book, and unsupervised, to be taken without the assistance of any other person.

Results:

Your exam result will be presented directly after submission and, if successful, your official electronic certification will be available for download.

Successful candidates will have their name and company name listed on the TM Forum website, here via the Certified Individuals search tool.

You will receive an official electronic certificate for each exam you pass. When you complete a Certification Path you will receive an e-badge that you may use as proof of certification e.g. in email signatures, on your resume.

Re-sitting the exam:

By default, you are granted 2 attempts to pass the exam, however, if you are unsuccessful you may request a re-take after 14 days at no further cost.

Contact [email protected] on or after 14 days to arrange to re-sit an exam. Note: Requests earlier than 14 cannot be processed.

Terms & Conditions:

Certifications are valid for three years. 

The TM Forum reserves the right to reject any registration it deems not to meet the prerequisites.

TM Forum reserves the right to investigate what it considers suspicious scoring patterns.

Exam preparation:

Exam questions are based only on the course material. Ensuring you fully understand the material covered during the in-person or online course and revising the course support materials will be adequate preparation for the exam.


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For more information contact [email protected]

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