After attending TM Forum courses, members are eligible to take the associated exams online.
|Foundation Level Exams for Overview/Fundamentals Courses||Practitioner Level Exams for Practitioner courses|
|Exam included in course price||Exam included in course price|
|Sit the exam the same day or at a time that suits you*||3 Month waiting period*|
|1 hour duration||2 Hour duration|
|40 Questions||60 Questions|
|Mix of easy and medium level questions||Mix of easy, medium and difficult questions|
|Multiple choice questions (MCQ) format||Multiple choice questions (MCQ) format|
|Passing score 60%||Passing score 66%|
|Listing on TM Forum webpage||Listing on TM Forum webpage|
|Electronic certificate issued||Electronic certificate issued|
*The exam MUST be taken within 12 months of attending the course, otherwise the participant will be required to purchase and attend the latest version of the course for minimum exam preparation.
Knowledge Certification is awarded to TM Forum members who attend a course and pass the associated exam.
Non-members are not eligible for exams, however, they will become eligible (within 12 months of attending training) if their company joins the TM Forum.
Former/lapsed members will cease to have any individual certifications listed on the TM Forum website. Those certifications will again be listed if the member re-joins the Forum.
Knowledge exams are run online, using our dedicated online training platform so you can take them at a time of your choice after your training.
- Complete the Invigilator Authorization form.
- Email a signed, scanned copy of the form + a scan of the invigilator’s passport/a form of ID to [email protected]. This form must be submitted at least 24 hours before the start of the exam.
- Email [email protected] to request registration for the exam and to arrange the time you will take the exam.
- If there is a group from your company who wish to take the exam(s) we require the group to take the exam at the same time, in the same room, supervised by the authorized invigilator.
A 3 month (90 day) waiting period applies for Practitioner Level exams. In addition you must have attended any prerequisite course and passed the applicable Foundation Levelexams before you can sit the Practitioner Level exams. You need to be supervised during the exam by an authorized invigilator (as outlined above).
Email [email protected] to request registration.
Candidates having previously attended training who wish to register for the exam only should contact [email protected].
- When you register for the online exam, please log in at the designated starting time of the exam. When you access the exam the 60 minute timer will start and cannot be paused or stopped.
- Click the box beside the answer you believe is correct from the multiple choice options provided. Save your answers on each page.
- When you have completed all answers, check back over all your answers. When you are ready click SUBMIT EXAM.
After submitting your exam answers, you can see your results immediately by clicking “Show Outcome”.
If you passed the exam, follow the instructions to print/save your official electronic certificate.
Successful candidates will have their name and company name listed on the TM Forum website, here.
You will receive an official electronic certificate for each exam you pass. When you achieve a career certification you will receive an e-badge that you may use as proof of certification e.g. in email signatures, on your resume.
Re-sitting the exam:
If you fail the exam you may make an additional attempt at the exam after 1 month (30 days) at no further cost.
If you fail for a second time you may re-sit the exam again after 1 month (30 days) but will have to pay an additional exam fee.
Contact [email protected] to arrange to re-sit an exam.
Terms & Conditions:
The TM Forum reserves the right to reject any registration it deems not to meet the prerequisites.
Certifications may expire under the following conditions.
Certifications received prior to mid-2010 are valid for two years. These certifications have now expired and holders of expired certifications should contact [email protected] to arrange to sit the relevant exams. It is recommended but not required that candidates attend the relevant courses to refresh their knowledge.
Certifications attained after mid-2010 are valid for a minimum of two years. Your certification may need to be renewed if there is a very significant change to the relevant Frameworx content. In this case, you will be contacted by the TM Forum and given adequate notice and support to help you re-certify.
Foundation Level exam questions are based only on the course material. Ensuring you fully understand the material covered during the in-person or online course and revising the course hand-outs will be adequate preparation for the exam.
Practitioner Level exams are based on the practice of the topic. Students must wait for 3 months (90 days) before sitting the exams. This time allows the student to absorb the course teaching and to put the new skills into practice. Students preparing to sit Practitioner Level exams are advised to familiarize themselves with the course content, to read the relevant subject matter TM Forum technical documents – these will be covered during the course – and practice using the materials in your “real world” environment.
Cloud Essentials & Virtualization Essentials exams:
The procedure for taking the Cloud Essentials exam and the Virtualization Essentials exam is different to the rest of our exams as these ones are run by our partners, ITpreneurs.
Upon completion of the course, contact [email protected] to request registration for the exam.
The exam is in online format, but must be taken at a Pearson VUE location to ensure the required level of supervision. You will be issued with a voucher by ITpreneurs, which you will use to register yourself on the Pearson VUE website to book your place to take the exam at one of their venues that suits you best.
To locate a Test Centre visit: www.pearsonvue.com/vtclocator and under “Choose Category” select Information Technology and then from “Choose Testing Program” select “CompTIA”.
For large groups from one member company it is possible to appoint a proctor/supervisor from the company so that the group can sit the exam together at their own location. In this process the proctor has to register (which can take up to a week) with CompTIA. This is one time registration.
For more information contact [email protected]