Company: MIND C.T.I.
Product Title: MINDBill
Product Version: V7.0
Frameworx Version: Version 15.0
Business Process Framework version: Version 15.0
Information Framework version:N/A
Assessment Completion Date: February 2016
Detailed Certification Report: MINDBill Fx15.0 Conformance Certification Report V1.0.1
Business Process Framework Assessment Summary
TM Forum has reviewed and approved the self-assessment of the Product listed here against Business Process Framework (eTOM) version 15.0 processes elements. Each process element was measured using the Business Process Framework (eTOM) conformance scale.
Scope of Assessment – Business Process Framework Footprint
The following figures represent the Business Process Framework Level 2 processes (high-lighted in green) that were presented in scope for the assessment.
The following graph represents the Business Process Framework Level 2 processes that were submitted for the Assessment and the coverage of the Level 2 processes in terms of number of Level 3 processes submitted in scope.
Product Conformance Summary – Business Process Framework
The following chart gives an overview of the conformance scores granted to the Business Process Framework Level 3 processes presented in scope for MIND C.T.I. MINDBill, Business Process Framework Assessment.
Product Conformance Detailed – Business Process Framework
The following table provides a detailed breakdown of the scores awarded with some additional commentary.
MIND C.T.I. MINDBill Product V7.0
L1 / L2 / L3 Process
L3 Process Score
Level 1: 3 – Customer Domain
Level 2: 3.3 Order Handling [6/7]
3.3.1 – Determine Customer Order Feasibility
Not in Scope
Not in Scope
3.3.2 – Authorize Credit
3.3.3 – Track & Manage Customer Order Handling
3.3.4 – Complete Customer Order
3.3.5 – Issue Customer Orders
3.3.6 – Report Customer Order Handling
3.3.7 – Close Customer Order
Level 2: 3.6 – Customer Information Management [5/5]
3.6.1 – Create Customer Record
3.6.2 – Update Customer Data
3.6.3 – Notify Customer Data Change
3.6.4 – Archive Customer Data
3.6.5 – Build a unified customer view
For more comprehensive results for the overall Assessment, please access the full Certification Report in the Downloads area below.
|MINDBill Fx15.0 Conformance Certification Report V1.0.1
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Disclaimer: TM Forum has conducted no independent testing of the solution for conformance with its frameworks or standards. Such testing has solely been conducted by the supplier or seller of the product and has been self-assessed by the supplier or seller for adherence to the TM Forum framework or standard in question. Accordingly, under no circumstances will TM Forum be liable for any direct or indirect damages or any costs or losses resulting from the use or reliance by any party of or upon such certification.