GB988 TM Forum Metrics Definitions R16.5.1

  • Standard: Best Practices
  • Maturity level: Level 4 - Forum Approved

Created By: Metrics Project

This document provides details of the Metrics names, definitions, identification and calculation for use in various business types and business functions. It contains definitions of 2900 metrics that have been defined in TM Forum and provides them with a consistent set of fields and classifications. Metrics are available across a variety of categories including Business, Cable, Customer Experience Management, CyberOps, SLA Management, Virtual CPE Management, and Fraud Management. Margin Assurance, Smart BPM, Network Virtualization, BSS metrics.

Over 400 new metrics have been added in this release.


Project: Metrics Project
Member evaluation end date: 1/6/2017
IPR mode: RAND
Frameworx release: 16.5
Strategic program: More Customer Centric
Status: TM Forum Approved
Maturity level: Level 4 – Forum Approved
Member evaluation start date: 12/9/2016
Approval vote date: 5/11/2017
Document type: Best Practice
Standard: Best Practices
Security: Member
Date Modified: 6/9/2017
Document version: 4.0.2

Appears in the following Suites

Big Data Analytics Toolkit