GB988 TM Forum Metrics Definitions R16.5.1

This document provides details of the Metrics names, definitions, identification and calculation for use in various business types and business functions. It contains definitions of 2900 metrics that have been defined in TM Forum and provides them with a consistent set of fields and classifications. Metrics are available across a variety of categories including Business, Cable, Customer Experience Management, CyberOps, SLA Management, Virtual CPE Management, and Fraud Management. Margin Assurance, Smart BPM, Network Virtualization, BSS metrics.

Over 400 new metrics have been added in this release.

General Information

Document series: GB988
Document version: 4.0.2
Status: TM Forum Approved
Document type: Best Practice
IPR mode: RAND
TM Forum Approved: 11-May-2017
Date modified: 09-Jun-2017