GB1004H Regulatory Assurance Guidebook v1.0.0

With telecom ecosystems becoming increasingly digital, integrated, and customer-centric, the need for a risk-based, structured, and scalable compliance mechanism has never been greater. The proposed framework is aligned with the principles of Business Assurance and goes beyond conventional regulatory checklists. It helps telecom operators build proactive, preventive, and data-driven controls to manage evolving compliance risks, enhance operational transparency, and maintain trust with regulators, consumers, and industry stakeholders.

The purpose of the document is to introduce a comprehensive Regulatory Assurance framework designed to help Communication Service Providers (CSPs) effectively manage their regulatory obligations across all operational areas