IG1327 Using Autonomous Operations (AO) to support CEM v1.0.0

Using Autonomous Operations (AO) can help understand customers preferences and tipping points. This document shows AO supporting Customer Experience Management in a real use case”.

General Information

Document series: IG1327
Document version: 1.0.0
Status: TM Forum Approved
Document type: Introductory Guide
Team approved: 19-Oct-2023
IPR mode: RAND
Published on: 24-Oct-2023
TM Forum Approved: 08-Dec-2023
Date modified: 08-Dec-2023