Production versionTMF724A Incident Management API Profile v1.0.0
- Maturity level: General availability (GA)
-
Created By: Open API Project
The Incident Management API provides a standardized mechanism to report, diagnose and resolve incidents and manages the entire lifecycle of incidents as defined by ITIL. The primary objective of incident management is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, ensuring that agreed levels of service quality are maintained.
General Information
Document series:
TMF724A
Document version:
1.0.0
Status:
TM Forum Approved
Document type:
Specification
Team approved:
06-Dec-2022
IPR mode:
RAND
Published on:
16-Jan-2023
TM Forum Approved:
03-Apr-2023
Date modified:
03-Apr-2023