TR311A Knowledge Manager Business Process Scenarios v1.0.0

This addendum to the technical report TR311 outlines the scenarios for a standard Knowledge Management ODA Component to interact with automated business processes. It leverages the existing business process framework (eTOM) activity-task model, to provide examples of interactions where such a component will assume the role of ‘Knowledge Manager’ to support capture, creation, storage, organization, sharing and collaboration around “knowledge objects”. This includes all responsibilities and tasks associated with Knowledge Management. As part of the TR311 document series, this document serves as a reference to support the definition of the component.

General Information

Document series: TR311A
Document version: 1.0.0
Status: Member Evaluated
Document type: Technical Report
Team approved: 03-May-2024
IPR mode: RAND
Published on: 06-May-2024
Date modified: 10-Jun-2024