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    GB921 Business Process Framework Processes v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is the excel version of all pr...

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    GB921DX L4 Process Decompositions v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition of ...

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    GB921D L3 Process Decompositions v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is done through definition of ...

    Standard(s): Business Process Framework (eTOM)

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    GB929F Application Framework (TAM) Excel Format v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    This Excel document presents a complete view of the Application Framework including TAM and Functional Decomposition merge.    

    Standard(s): Application Framework (TAM)

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    GB929D Application Framework (TAM) v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The Application Framework (TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communications, and Entertainment industries. 

    Standard(s): Application Framework (TAM)

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    GB922 Product v21.5.0

    Maturity Level: General availability (GA)

    Document version: 21.5.0

    Release Status: Archived

    Details:

    In looking at ‘Product’ for the SID model, the modelers looked at Product concepts in the eTOM and member company offerings and implementations. The key concepts that were looked at were the detailed specification of products (ProductSpecificatio...

    Standard(s): Information Framework (SID)

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    GB922 Primer v21.5.0

    Maturity Level: General availability (GA)

    Document version: 21.5.0

    Release Status: Production

    Details:

    This document is an introduction to the TM Forum Information Framework. To keep it brief, the concepts and examples have been simplified. This document should not be used for implementation work; refer to the detailed Information Framework addenda f...

    Standard(s): Information Framework (SID)

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    GB922 Market Sales v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The Market & Sales Domain represents roles, information and activities pertaining to marketing and sales strategy, capability delivery, lifecycle management and support of parties (e.g., individuals/organizations) that move through sales lifecycl...

    Standard(s): Information Framework (SID)

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    GB922 Common v21.5.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 21.5.0

    Release Status: Archived

    Details:

    The Common domain represents business roles, information and activities (e.g., business entities, business processes, functions, logical applications, interfaces, metrics, etc.) that support other Frameworx domains and are not specific to (i.e., are ...

    Standard(s): Information Framework (SID)

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    GB922 Customer v21.5.0

    Maturity Level: General availability (GA)

    Document version: 21.5.0

    Release Status: Archived

    Details:

    Customers are at the center of any enterprise.  Without customers at some point in its like, an enterprise cannot exist.  Within the SID model, quite a bit of what is normally thought of as customer data resides within the Party business entity.  ...

    Standard(s): Information Framework (SID)

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    TMF670B Payment Method API Conformance Profile v4.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 4.0.0

    Release Status: Production

    Details:

    This document describes the API Conformance for the Payment Method API. The Payment Method API is a pure-virtual super-class that defines a specific method of payment such as Direct Debit, Cash, Digital Wallet,Tokenized Card, Bank Account Transfer...

    Standard(s): Open APIs

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    IG1190 AIOps Service Management v5.4.0

    Maturity Level: General availability (GA)

    Document version: 5.4.0

    Release Status: Production

    Details:

    This document addresses how to redesign the complex service management operations processes, in order to prepare them to handle and govern AI software at scale. This work is part of the deliverables of the TM Forum work stream “AIOps – Redesignin...

    Standard(s): Best Practices