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TR185 Billing and Charging Machine to Machine (M2M) Challenges v1.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.1
Release Status: Production
Details:
The objective of the analysis is to focus on specific billing and charging related items for the purpose of exposing any gaps in the Frameworx that could potentially need to be modified to accurately and effectively support M2M. This technical re...
Standard(s): Best Practices
TR193 Customer Experience Management Index v1.3
Maturity Level: Level 4 - Forum Approved
Document version: 1.3
Release Status: Production
Details:
The CEMI is an independent measure for C-level executives to understand if their overall business and customer performance is at, above, or below industry averages.
Standard(s): Best Practices