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GB921J Joining the Business Process Framework through to Process Flows R11.5
Maturity Level: General availability (GA)
Document version: 11.5.1
Release Status: Production
Details:
This document describes an approach that can be used by a company in order to develop its own end-to-end process flows.
Standard(s): Business Process Framework (eTOM)
GB921K Construction Guidelines for Process Flows R13.5
Maturity Level: General availability (GA)
Document version: 13.5.1
Release Status: Production
Details:
This Application Note provides key drivers to support the creation of business process flows based on the Business Process Framework.
Standard(s): Business Process Framework (eTOM)
TMF062 Procurement Support Process and Templates R14.5.0
Document version: 14.5.0
Release Status: Archived
Details:
The Frameworx RFx Support Process and Templates document defines a process for the production of the RFx document as well as covering Application and Integration Framework requirements. By aligning the RFx templates with the Frameworx Confor...
GB921L Leveraging Level 4 Process Elements and Process Flows for Support of ITIL R11.5
Maturity Level: Level 4 - Forum Approved
Document version: 11.1.1
Release Status: Archived
Details:
This document focuses on the methodology to develop more detail on an integrated view between ITIL and eTOM, with some examples to show how this can work in practice.
Standard(s): Business Process Framework (eTOM)
GB921P Process Framework Primer R15.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.2
Release Status: Archived
Details:
This document provides an introductory view of some of the concepts, goals and structure of the Business Process Framework.
Standard(s): Business Process Framework (eTOM)
GB921 Process Framework Concepts and Principles R15.0.1
Maturity Level: Level 4 - Forum Approved
Release Status: Archived
Details:
This is the main Framework document providing the overview of the Business Process Framework.
Standard(s): Business Process Framework (eTOM)
GB921Q Frequently Asked Questions for the Business Process Framework R11.5
Maturity Level: General availability (GA)
Document version: 11.1.1
Release Status: Production
Details:
As with most things, there are recurring issues and questions that arise when using the Business Process Framework (eTOM). This document acts as a repository to collect these, and it develops and grows over time.
Standard(s): Business Process Framework (eTOM)
GB921U User Guidelines R15.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 15.0.2
Release Status: Archived
Details:
This document shows how to get started using the Framework as well as how to extend it.
Standard(s): Business Process Framework (eTOM)
GB921W Working Together ITIL and eTOM R11.5
Maturity Level: Level 4 - Forum Approved
Document version: 11.5.1
Release Status: Archived
Details:
This guide book focuses on the overview of how the two frameworks - ITIL and the Business Process Framework (eTOM) can work together. The frameworks are complementary and this document outlines how it is feasible and practical to deliver ITIL "good p...
Standard(s): Business Process Framework (eTOM)
GB921Y Use Cases for Spectrum Management R12.0
Maturity Level: General availability (GA)
Document version: 12.0.1
Release Status: Production
Details:
This Application Note defines 6 use cases where Spectrum Management plays a role, leveraging the Business Process Framework.
Standard(s): Business Process Framework (eTOM)
GB921Z Use Cases for Security Management R12.0
Maturity Level: General availability (GA)
Document version: 12.3
Release Status: Production
Details:
The objective of this document is to gather Use Cases identified as significant for Security Management within enterprises. User stories for 3 threats are defined: Denial of Service Attacks, Penetration Attacks, and Application Misuse.
Standard(s): Business Process Framework (eTOM)
TR143 Building Bridges: ITIL and eTOM V1.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.1.1
Release Status: Archived
Details:
This document describes how the Framework and ITIL can be used together (developed jointly by TM Forum and itSMF).
Standard(s): Business Process Framework (eTOM)
