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    TIP Service Problem Management Information Agreement V1.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0

    Release Status: Archived

    Details:

    The TM Forum Integration Program Service Problem Management Information Agreement Version 1.0 is used as an addendum to the Information Framework.

    Standard(s): Information Framework (SID)

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    IG1125 Omni Channel Introductory Guide R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Release Status: Archived

    Details:

    This omni channel guidebook introduces the key imperatives for omni channel implementation as well as a definition of the operational functions needed to successfully create an omni channel experience for customers. It includes a maturity model for c...

    Standard(s): Best Practices

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    GB922 Agreement R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    This guide book provides the informational characteristics that are unique to an Agreement, and has been updated for the removal of Supplier / Partner Domain.

    Standard(s): Information Framework (SID)

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    GB922 Business Interaction R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    The Business Interaction ABE represents an arrangement, contract, or communication between an enterprise and one or more other entities such as individuals and organizations (or parts of organizations).  Interactions take on the form of...

    Standard(s): Information Framework (SID)

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    GB922 Calendar R14.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.2

    Release Status: Archived

    Details:

    This guide book covers the non base type entities that are time related.

    Standard(s): Information Framework (SID)

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    GB922 Capacity R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    This guide book provides an initial model that supports various types of capacity, such as Product, Service, and Resource capacity, based on a generalized capacity model. This document has been updated to be aligned with the current model.  

    Standard(s): Information Framework (SID)

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    GB922 Catalog R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    This addendum describes the SID Catalog ABEs and also includes the current SID Product Catalog ABE.  The current document has been updated for this release as follows: Updated figures and text to show ass...

    Standard(s): Information Framework (SID)

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    GB922 Concepts and Principles R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    This is the main document providing an overview of the Framework, Information Framework, and Business Process mappings, as well as snapshots of key framework model components.

    Standard(s): Information Framework (SID)

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    GB922 Configuration R14.5.1

    Maturity Level: General availability (GA)

    Document version: 14.5.1

    Release Status: Production

    Details:

    The Configuration ABE (also referred to as a Profile) defines how a Resource, Service, or Product operates or functions.  It contains the definition, or specification, for a configuration the describes how individual Resources, Services, and Product...

    Standard(s): Information Framework (SID)

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    GB922 Customer R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.2

    Release Status: Archived

    Details:

    The Customer guide book provides the definitions of the customer business entities.  It has been updated as follows for this release: Implemented CR artf 2893, artf5365, artf5215 Implemented CR artf5300 (Custom...

    Standard(s): Information Framework (SID)

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    GB922 Engaged Party R15.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 15.0.7

    Release Status: Archived

    Details:

    The Engaged Party guide book provides expanded support for multi-role business models. It has been updated for this release as follows: Adding Party Settlement and Payment ABE Adding Party Privacy ABE Adding Party Product Specification and Of...

    Standard(s): Information Framework (SID)

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    GB922 Location R14.5.1

    Maturity Level: General availability (GA)

    Document version: 14.5.1

    Release Status: Production

    Details:

    This guide book provides a high-level framework for the location (which is a complex model with a number of subtleties), explains broad concepts and gives illustrative examples.

    Standard(s): Information Framework (SID)