• IG1190 AIOps Service Management v4.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 4.0.0

    Release Status: Archived

    Details:

    Large-scale deployments of AI in operations creates huge operational challenges such as how to govern, deploy, operate, control and maintain hundreds or thousands of AI models and components which will eventually form part of their IT and network sys...

    Standard(s): Best Practices

  • IG1190C AIOps Release Management v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    Release Management is the process that defines the strategy for which new components and changes will be deployed to Production; establishes how to package and integrate those new and updated components; plans the deployment of the new release from D...

    Standard(s): Best Practices

  • IG1190G AIOps Incident Management v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    The primary objective of the Incident Management process is to restore the services to the end-users/customers and to recover normal service operations as quickly as possible and in line with the agreed SLAs, minimize the adverse impacts on business ...

    Standard(s): Best Practices

  • 10 Telco Transformation Journeys v1.0.0 (IG1204)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    Digital Transformation is undoubtedly the challenge of this generation of telco executives. To handle this challenge well, we need to understand its full scope and potential as a complete business and ecosystem transformation. The strategic concept o...

    Standard(s): Best Practices

  • GB1009 Smart City Operations Map v3.0.0

    Maturity Level: General availability (GA)

    Document version: 3.0.0

    Release Status: Production

    Details:

    Smart City Operations Map (SCOM) is a reference framework that describes and categorizes the operations of a smart city operator. It classifies business activities in a smart city by tailoring the Business Process Framework (eTOM) to the smart city d...

    Standard(s): Best Practices

  • TMF914 IoT Service Management API Component Suite v4.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 4.0.0

    Release Status: Production

    Details:

    The IoT Service Management Component suite captures the minimal essential operational APIs required to manage IoT service end to end, and therefore accelerate IoT infrastructure as a service and help manage IoT at scale.

    Standard(s): Open APIs

  • AI Operations: A practical framework for AI driven operations in the telecom industry

    Details:

    The AIOps Service Management Framework is applicable to any type of architecture due to its agnostic design and can operate as an independent process framework and will help service providers manage the deployment of AI into their current and target ...

  • IG1218 Autonomous Networks Business Requirements and Architecture v1.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Archived

    Details:

    This document provides the business requirements and business architecture of services and infrastructure supported by autonomous networks, including the user requirements per user stories, key business capabilities and architecture, and related key ...

    Standard(s): Best Practices

  • TMF915 AI Management API Component Suite User Guide v4.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 4.0.0

    Release Status: Production

    Details:

    The API Component Suite for AI Management defines the set of operations that should be offered in order that a Service Provider can govern Artificial Intelligence systems deployed at scale. Effective governance and management of AI must span the life...

    Standard(s): Open APIs

  • TMF704 Test Case Management API User Guide v4.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 4.0.0

    Release Status: Production

    Details:

    The intent of this API is to provide a consistent/standardized mechanism to manage test case models and related artifacts. It includes the model definition as well as all available operations and is part of the TMF913 Test API Component Suite.

    Standard(s): Open APIs

  • Open API Adoption Assessment Report v3a

    Release Status: Archived

    Details:

    The Open API Adoption Assessment Report provides a clear and independent way to understand the industry’s uptake of the TM Forum Open APIs in vendor product portfolios and in communication service providers’ systems.  The reports are based on in...

  • A future vision for the software market that the telecom industry needs to survive and thrive

    Document version: 3.0

    Details:

    Communication Service Providers need to build and deliver new digital enterprise-grade services, quicker, cheaper and on-demand to enable digital societies and flourishing business ecosystems.  This paper sets out a clear, industry agreed future vis...