GB921 Business Process Framework Processes v22.0.0

The eTOM Business Process Framework is a reference framework for categorizing all the business activities used by an enterprise involved in delivering on-line Information, Communications and Entertainment services. This is the excel version of all processes. 

General Information

Document series: GB921-9
Document version: 22.0.0
Status: TM Forum Approved
Document type: Standard
Team approved: 09-Jun-2022
IPR mode: RAND
Published on: 14-Jun-2022
TM Forum Approved: 22-Jul-2022
Date modified: 28-Jul-2022