TMF423 Unified Use Case Template for Customer Centricity R17.0.1

This document covers the Unified Use Case Template common to Customer Experience Management and Data Analytics. All aspects of Customer Centricity in terms of Customer Experience and Data Analytics are covered in this template.


Approval vote date: 11/13/2017
Strategic program: More Agile & Virtualized
IPR mode: RAND
Project: Customer Centric
Standard: Best Practices
Security: Member
Release: 17
Document type: Reference
Maturity level: Level 4 – Forum Approved
Status: TM Forum Approved
Date Modified: 11/27/2017
Document version: 2.0.5
Topic: Data, Big Data Analytics, Customer Experience Management, Data Analytics

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