GB1004B Business Assurance Transformation – Margin Assurance v1.0.0

The evolution of technology from 2G to 3G may have taken 10 years but the progress to 4G and now 5G has occurred within a mere 5 years. This breakneck speed of innovation means that CSPs must constantly invest in new technologies, leading to escalating capex. They must also deal with stiff competition from fluctuating tariffs and over-the-top (OTT) players. Stagnating revenues are forcing CSPs to find alternate ways to preserve margins even as cost expectations increase.

Further, constant increase in the customer demands towards data services and other innovative products is making the products more complex to release in the market with higher margins. To cater the customer demands, CSPs also investing in Digital Transformation projects which will increase the cost operators for replacing the existing OSS/BSS stack.

Margin Assurance practice designed to mitigate the risk of low/negative margin by monitoring the ratio between Revenues vs. Costs, which in turn improve to the overall profitability.

General Information

Document series: GB1004B
Document version: 1.0.0
Status: TM Forum Approved
Document type: Guidebook
Team approved: 19-Jan-2022
IPR mode: RAND
Published on: 01-Feb-2022
TM Forum Approved: 18-Mar-2022
Date modified: 22-Mar-2022