GB922 Communication Interaction R18.5.1
- Maturity level: General availability (GA)
Created By: Information Systems Architecture
This guide book defines a set of common business entities that are used to track communication interactions.
The Communication Interaction ABE contains all entities needed for specifying a CommunicationInteraction describing an exchange of information during a communication between two or more human(s) and/or machine(s) during a period of time.
As a CommunicationInteraction might concern Parties playing a role of Customer, Supplier… or even Resources, it is proposed to locate the new ABE « CommunicationInteraction ABE » in « Common Business Entities Domain ».